This disc is locked

[rowboatbeauty]

Two hours, twice with Apple Support...press this, that....
Finally, spinning globe trying to install High Sierra with greed out hard drive and message, "this disc is locked".
This would be after support told me the only way to get out of a loop to reinstall was to erase my hard drive.
How did this happen? Friday they asked me to make sure my cc was updated for ICloud. Seemed strange as I buy things with my Apple ID all the time, but I did (pfishing scheme?) All of a sudden it locked and wanted codes, which I never created.
It is "vintage" says Apple, Apple code for old. 2012 MacBook Pro. No problems until now.
Any help would be fabulous! As a special education aide money is right. Thank you!!!!

 

[BLUEDOG314]

Pictures of what is going on would help as I can't make much sense of what you have said.

 

[Fishrrman]

OP:

As mentioned above, your post makes no sense.
What are you trying to do?

 

[rw3]

“This disk is locked.” during an OS install typically means a hard drive is failing. do you have a spare HDD or SSD that you can try installing an OS to?

The other scenario I’ve seen this is when the HDD bracket/cable in the Mid 2012 and before machines were failing.

 

[jbarley]

I'm stuck at trying to figure out what is a "greed out hard drive"

 

[rw3]

Grayed out hard drive. Autocorrect.