So i had a chat with the Att people in the chat room about unlocking my phone. Then by the 16th i still didn't get the "unlock" approval so i called back and they said they were still working on the issue. Today i get an email from AT&T: SUBJECT: Issue Tracking Number: CM20120409_XXXXXXX Dear Customer: Thank you for your recent inquiry regarding your AT&T service. We apologize for any inconvenience this may have caused you. The issue has been resolved. Should you have any further needs regarding this issue, please do not hesitate to call us at 1 800 331-0500 and reference the tracking number shown above. Sincerely, AT&T Anyone know what this means? I'm going to attempt a restore tonight when i get home from work but it doesn't sound like it got unlocked. ALSO: i have been having touch screen issues where the screen doesn't recognise that its being used, would a restore fix that?