I intend to update this thread with some speed/reception stats as soon as we get our sim cards, but first, I wanted to explain my extremely pleasant experience, over the phone, with TMO.
My first concern was a Best Buy FAN discount. As much as I searched, I couldn't really find concrete information on whether or not they provided a discount and, if they did, what that ultimately amounts to. They allow for a 15% discount and all they need to do is send and email to your employee email. This discount was the saving grace, as I assumed they didn't offer it. We currently have 21% with AT&T, but with this 15%, it actually makes it cheaper than AT&T even if we DO plan to buy phones through TMO (note: the phone monthly payment isn't effected by the discount).
I was asked why I was switching, told them it was basically price. I also told them that we had TMO years ago, and were ultimately happy with customer service (this hasn't changed
) but reception was abysmal. He did mention they've changed a lot, but also grabbed a handful of zip codes in order to verify if there would be quality reception in the areas we frequent. As it turns out, eastern New England is basically blanketed (which I knew), so I am not terribly worried.
As far as buying sims, they are $10 a piece, and activation fees were waived. I thought that was fair. At the end of the day, I never paid for a sim with AT&T or VZW, but there was always a $30+ activation fee (sometimes I got those waived too), so this wasn't bad.
Where we were paying $215 per month for three lines, we will now be paying $112 (both numbers are post tax). That's $103 savings per month, for those that cannot count. Even if we all got top tier new phones, we would still be saving $43 a month. Sweet deal.
I also wanted to note that they give you a 30 day trial period, much like everyone else. If you don't like the service, you get refunded the sim costs, but still pay the prorated costs of the service. We plan on giving TMO a test run while still keeping our current lines.
My first concern was a Best Buy FAN discount. As much as I searched, I couldn't really find concrete information on whether or not they provided a discount and, if they did, what that ultimately amounts to. They allow for a 15% discount and all they need to do is send and email to your employee email. This discount was the saving grace, as I assumed they didn't offer it. We currently have 21% with AT&T, but with this 15%, it actually makes it cheaper than AT&T even if we DO plan to buy phones through TMO (note: the phone monthly payment isn't effected by the discount).
I was asked why I was switching, told them it was basically price. I also told them that we had TMO years ago, and were ultimately happy with customer service (this hasn't changed
) but reception was abysmal. He did mention they've changed a lot, but also grabbed a handful of zip codes in order to verify if there would be quality reception in the areas we frequent. As it turns out, eastern New England is basically blanketed (which I knew), so I am not terribly worried.As far as buying sims, they are $10 a piece, and activation fees were waived. I thought that was fair. At the end of the day, I never paid for a sim with AT&T or VZW, but there was always a $30+ activation fee (sometimes I got those waived too), so this wasn't bad.
Where we were paying $215 per month for three lines, we will now be paying $112 (both numbers are post tax). That's $103 savings per month, for those that cannot count.
Even if we all got top tier new phones, we would still be saving $43 a month. Sweet deal.I also wanted to note that they give you a 30 day trial period, much like everyone else. If you don't like the service, you get refunded the sim costs, but still pay the prorated costs of the service. We plan on giving TMO a test run while still keeping our current lines.
