Tmobile "Unlocked" iPhone 6 is Actually Locked to Tmobile?

Starfyre

macrumors 68030
Original poster
Nov 7, 2010
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I heard from an apple rep the Tmobile phone that is listed as "Unlocked" on apple.com, (and the ones they are selling in the store) are actually locked to Tmobile. Has anyone else had this experience? If so, what do you do to unlock it? Have you gone through the process?
 
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nburwell

macrumors 601
May 6, 2008
4,833
1,755
DE
If it's truly unlocked, all you have to do is pop the T-Mobile SIM card out and put a AT&T, Straight Talk, etc. SIM in and the phone will just work.

I'm actually waiting to see if anyone can actually confirm if the T-Mobile model is, in fact, unlocked. That's the sole reason why I did not pre-order since I want an unlocked model.
 

Starfyre

macrumors 68030
Original poster
Nov 7, 2010
2,779
996
That is what I am saying, the Apple rep in store said it is not truly unlocked, so popping in AT&T or other carrier sim card would not work. The Apple rep said it had to be "unlocked" by Tmobile to do so, but I am not sure what I need to do to make it so.:eek:
 

unobtainium

macrumors 68020
Mar 27, 2011
2,360
3,319
I ordered an unlocked T-Mobile phone from Apple.com and just received it this morning. Works fine with my AT&T sim
 

phpmaven

macrumors 68040
Jun 12, 2009
3,403
466
San Clemente, CA USA
The Apple guys made a point of going down the line this morning and declaring that they have no unlocked phones for sale, and that even if you pay full price, it will be locked. That is just plain malarky. If you pay full price at the Apple store, the phone is unlocked period.

They are obviously trying to protect the carriers and get you to sign up for a contract. But it's a complete lie.
 

nampmuj

macrumors member
Sep 10, 2014
34
0
I am using the T-Mobile 6+ I purchased from Apple.com on AT&T.

I simply removed the T-Mobile sim before turning on the phone then put my AT&T sim in.
 

Mazda 3s

macrumors 6502
Oct 29, 2006
423
21
I ordered an unlocked T-Mobile phone from Apple.com and just received it this morning. Works fine with my AT&T sim
Same here, put my AT&T SIM in and got AT&T service. However, I was only able to make calls/texts; cellular data service was disabled. I did an online chat with AT&T and got my data working after about 10 mins.
 
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Starfyre

macrumors 68030
Original poster
Nov 7, 2010
2,779
996
Can anyone please confirm that the Tmobile phone they used to stick an AT&T (or other carrier besides tmobile) sim card was purchased from the Apple store and NOT the online apple.com?

If the Apple reps in the line were wrong, I would be super happy, and confused why they would say it was locked especially when asked specifically about the tmobile model.
 

jagu

macrumors newbie
Sep 19, 2014
13
0
I am using the T-Mobile 6+ I purchased from Apple.com on AT&T.

I simply removed the T-Mobile sim before turning on the phone then put my AT&T sim in.
Does it have any T-Mobile logo on it anywhere, on software or hardware?

----------

Same here, put my AT&T SIM in and got AT&T service. However, I was only able to make calls/texts; cellular service was disabled. I did an online chat with AT&T and got my data working after about 10 mins.
What exactly did you have to do in order to enable cellular service?
 

powerbook911

macrumors 68040
Mar 15, 2005
3,743
162
Can anyone please confirm that the Tmobile phone they used to stick an AT&T (or other carrier besides tmobile) sim card was purchased from the Apple store and NOT the online apple.com?

If the Apple reps in the line were wrong, I would be super happy, and confused why they would say it was locked especially when asked specifically about the tmobile model.
Yeah Apple Stores have long claimed it was locked to T-Mobile. Others are suggesting it's same as years past, not locked if you pay the full device price for T-Mobile version.

Apple should let you return it if it wasn't unlocked? Good luck.
 

Samiad

macrumors newbie
Jun 23, 2010
1
0
I had an online chat session with Apple and the guy was extremely sure that the T-Mobile contract-free option would arrive unlocked. Even when I said, 'can I return it if it isn't' he said that I could, but it would absolutely be unlocked 100%.

Would be good if more people could confirm when they get theirs, but it looks like he was correct (based on responses thus far).
 

Mazda 3s

macrumors 6502
Oct 29, 2006
423
21
What exactly did you have to do in order to enable cellular service?
My phone calls/texts were working, but cellular data was not working.

I did an online chat with the reps at AT&T and they asked for my IMEI number and the ICCID number. Once he put those into the system, he asked me to reboot the phone. Once it rebooted, I had LTE data service.
 

jagu

macrumors newbie
Sep 19, 2014
13
0
My phone calls/texts were working, but cellular data was not working.

I did an online chat with the reps at AT&T and they asked for my IMEI number and the ICCID number. Once he put those into the system, he asked me to reboot the phone. Once it rebooted, I had LTE data service.
Thanks!! Very comforting now. My Tmobile contract free 6+ will arrive next week but I will be using it on AT&t.
 

ref26

macrumors 6502a
Mar 13, 2008
688
0
I got my unlocked T-Mobile phone today and popped in my AT&T sim from my iPhone 5 and it's working no problem. However, I got this text message from AT&T:

ATT Free Msg: Your new device requires a new SIM card to give you access to all services. Please visit your local ATT store to get a new SIM. Thanks.

Not sure if I actually need to do so since everything is working fine? Did anyone else get this message?
 
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