Today is day 30 for me. Will they exchange my 3G for a new one?

Discussion in 'iPhone' started by jableskg, Aug 20, 2008.

  1. jableskg macrumors regular

    Joined:
    Jul 19, 2008
    #1
    So i'm thinking of going back to the Apple Store today to see if they will exchange my iPhone for a new one.. My reasons are simple. I want a replacement one just to see if that solves the 3G issues i'm having. The latest fix did nothing for my phone i bought on July 20th..

    If only 2% of iPhone 3G owners are affected by this could there be newer iPhones out there with better Infineon chips??

    Would i be wasting my time trying to exchange my phone today simply based on the 3G issue?
     
  2. cellocello macrumors 68000

    cellocello

    Joined:
    Jul 31, 2008
    Location:
    Toronto, ON
  3. jableskg thread starter macrumors regular

    Joined:
    Jul 19, 2008
    #3
    Getting little to no service in areas blanketed with 3G coverage.. Dropped calls

    1 to 3 bars maximum is what i get at home which is on the coverage map.

    The phone drops down to Edge when i'm sitting at Anaheim Stadium watching an Angels game.. My season seats are right in front of the sign that says "AT&T more bars in more places". The 3G coverage map shows Anaheim Stadium as covered..

    Basically i very rarely get 5 bars coverage
     
  4. cellocello macrumors 68000

    cellocello

    Joined:
    Jul 31, 2008
    Location:
    Toronto, ON
    #4
    Yeah ... I'd go exchange it. Why not?

    You may want to hurry homie ... today's your last day.
     
  5. D3lta macrumors 6502a

    Joined:
    Feb 27, 2008
    Location:
    Cupertino, California
    #5
    How is this the last day? Isn't this supposed to be covered under warrenty which lasts for a year?
     
  6. nikhsub1 macrumors 68000

    nikhsub1

    Joined:
    Jun 19, 2007
    Location:
    mmmm... jessica.'s beer...
    #6
    Exactly... there is not 30 day window... go make an appt at the genius bar, tell them the issue they will likely run a diagnostic on it, if it fails they will replace.
     
  7. cellocello macrumors 68000

    cellocello

    Joined:
    Jul 31, 2008
    Location:
    Toronto, ON
    #7
    I guess I meant last day to cancel the contract, if so desired.
     
  8. acvball92 macrumors regular

    acvball92

    Joined:
    Jun 8, 2008
    Location:
    Fairfield County, CT
    #8
    yea im pretty sure you can exchange it whenever you want for another year, but i think you have to the 30 days to return the phone, if you bought it from an AT&T store. (Apple store is 14)
     
  9. jableskg thread starter macrumors regular

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    Jul 19, 2008
    #9
    From what i hear its not.. Am i wrong?
     
  10. jableskg thread starter macrumors regular

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    Jul 19, 2008
    #10
    Is it absolutely necessary to make an appointment with a genius??

    On the website it says the earliest they can take me is on Saturday.
     
  11. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #11
    They will replace it if it goes wrong for the next year.

    The 30 day period is for morons who buy a $2000 phone, decide they don't like it, and return it.
     
  12. daniels macrumors member

    Joined:
    May 13, 2006
    #12
    From my experiences with Apple retail stores, yes, you have to make an appointment. If you show up without one they can try and fit you in if somebody doesn't show up to their appointment
     
  13. jableskg thread starter macrumors regular

    Joined:
    Jul 19, 2008
    #13
    Oh ok.. I just amazes me that they would be so busy to not be able to assist me especially on a Wednesday.. I called in sick today at work and its lunch time right now.. One would think this would be the best time to head down there..

    I guess i'll just wait till Saturday:rolleyes:
     
  14. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
    #14
    30 Return
    1 Year Tech support

    amazing how many people buy things and don't know what they're signing up for.
     
  15. jableskg thread starter macrumors regular

    Joined:
    Jul 19, 2008
    #15
    Exchange NOT return is what i want to do
     
  16. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #16
    14 Days to Return
    30 Days to Cancel Service with no ETF
    1 Year to have replaced
    2 Years to have replaced if Apple Care is purchased

    TEG
     
  17. jableskg thread starter macrumors regular

    Joined:
    Jul 19, 2008
    #17
    Well i just got back from the Apple store with no appointment with a Genius and they went ahead and did an even exchange for me.. They even brought me a brand new phone instead of a "white box" one..

    As for my hopes of this being a solution to my 3G issues, well i can honestly say that nothing has changed.. I'm going to give it a few more days of testing in different locations.. So for at home its about the same as the old one :confused:
     

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