Totally fed up my mbp beech ball in iphoto again Money Back

Discussion in 'MacBook Pro' started by FOX160, Apr 28, 2011.

  1. FOX160 macrumors regular

    Mar 2, 2011
    Just totally fed up now And will be demanding my consumer rights
    on this pile of total junk.


    Last Friday Beech balled in iphoto Genius found Two corrupt
    iphoto files and replaced/ well generic replaced.

    Saturday seems ok in morning daughter cant make my Mums birthday
    so want to send a pic and message wishing happy birthday
    MBp says nope and beech balls.

    Sunday had a one 2 one Appointment already planned. Totally waisted
    has it had taken the whole 1hr re building my library.

    Thursday eve tried to email me MUM including a pic all seemed well
    and then after sending email and pick. Disaster You guest it Beech Ball.

    Made an appointment for a one 2 one only to ask for a replacement
    or my money back.

    When I say beech Ball i meant to say that once it beech balls it dont stop
    even if you give it a few hrs.

    Feel so bitter as only a Four week old machine with very little on it.
  2. Icy1007 macrumors 65816


    Feb 26, 2011
    Cleveland, OH
    Wirelessly posted (iPhone 4: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_2 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8H7 Safari/6533.18.5)

    Cool story bro.
  3. ohla313 macrumors 6502a


    Apr 24, 2010
  4. YsoSerious macrumors 6502


    Oct 8, 2008
  5. daneoni macrumors G4


    Mar 24, 2006
    You clearly have a corrupted iPhoto library so why not just rebuild it or create a new one? (Hold down Opt+Cmd whilst launching iPhoto)

    Hint hint: If you're having trouble with only one application it's that application thats causing problems not the entire computer.
  6. FOX160 thread starter macrumors regular

    Mar 2, 2011
    I have already had Two corrupted files replaced and also library replaced
    Also screwed up a Gran Mothers birthday why the hell do i want a pile of crap.
    its a brand new laptop. its a no brainer
  7. FOX160 thread starter macrumors regular

    Mar 2, 2011
    Is this a Joke
  8. FOX160 thread starter macrumors regular

    Mar 2, 2011
    Approx 1,000 mainly in raw Also taken Apples advice has to learn Iphoto then go into Aperture 3 which
    i have.
  9. bigjobby macrumors 65816

    Apr 7, 2010
    London, UK
    Without trying to sound funny, which format were you sending the pics? I hope they weren't the raw files.
  10. Cole JM macrumors regular

    Mar 13, 2011
    Did they ever delete your Plist file?
  11. snaky69 macrumors 603

    Mar 14, 2008
    See, RAW files are huge, and iPhoto is trying to make thumbnails of them. Usually a computer problem is caused by the user, I think this is the case right now.

    RAW shouldn't be handled through iPhoto, that's most definitely not what it's for. Aperture or Photoshop is a much better tool for such files.
  12. Cole JM macrumors regular

    Mar 13, 2011
    Lightroom FTW?
  13. Blipp macrumors 6502

    Mar 14, 2011
    A broken laptop ruined a grandmother's birthday? Your story reeks of over reaction. iPhoto was never intended to manage a library of RAW images. RAW is a pro format and iPhoto is a consumer application. Convert your RAW images into something more easily managed or, better yet, if you don't know what you're doing stop taking your photos in RAW. Nothing you have described sounds like it's either the computer or Apple who is at fault.
  14. FOX160, Apr 28, 2011
    Last edited: Apr 28, 2011

    FOX160 thread starter macrumors regular

    Mar 2, 2011
    Over reaction ? My Daughter could not make my mums birthday nor could not send a message and pic she
    had taken time to create Would you not be frustrated and also my daughters the only gran child!
    Also I bought this product on what it had to offer from what I had seen on the Apple tutorials.

    I know your thinking But i was sending the jpeg version of the pic.
  15. Cole JM macrumors regular

    Mar 13, 2011
    It has to convert the file, which is CPU and sometimes GPU intensive, which ALSO iPhoto isnt made for.
  16. FOX160 thread starter macrumors regular

    Mar 2, 2011
    I have pic of the same image one in raw and one in jpeg and sent the jpeg
    version, well tried to send as found it in drafts.
    and its still beech balling for the past two and half hrs approx and i am not converting the image.
  17. bigjobby macrumors 65816

    Apr 7, 2010
    London, UK
    Did the email with the image file manage to send OK? Did the beach balling happen straight after this? What other programs were running at this instance when it beach-balled? Can this problem be replicated and demonstrated to the staff at Apple?
  18. Ccrew macrumors 68020

    Feb 28, 2011
    Definitely sounds like a PEBCAK error to me. Best to blame it on the machine. :cool:

    I love this place. Pure entertainment. You couldn't make up some of the stuff here if you tried....
  19. ntrigue macrumors 68040


    Jul 30, 2007
    You'd get more support if you didn't blame a software problem on hardware.
  20. Blipp macrumors 6502

    Mar 14, 2011
    My thoughts exactly. I can only imagine what the conversations at the Apple Store must have played out like.
  21. FOX160 thread starter macrumors regular

    Mar 2, 2011
    only safari and iphoto was running nothing else.
    And yes the beech ball happened straight after i thought the email had sent.

    Can this be demo to the staff. Well yes it did do it the first time
    and the Genius had taken out two corrupt files with in the iphoto
    software and said they will replace themselves as the software
    is generic.
    These two files was IE: sharedfilelist.PList.
    and :

    Then after this it was ok for a day and then Beech Balled again and i
    had taken the machine in with this still on and Apple then re built the library.
  22. r3voLoLwuT macrumors member

    Jul 29, 2010
  23. paulrbeers macrumors 68040

    Dec 17, 2009
    Basically, iPhoto does not handle RAW images well. It has to convert them all to jpeg to really use it. So the key here is, don't import RAW photos into iphoto.

    As already stated: RAW = Professional. iPhoto = Consumer.

    I take all of my pictures in RAW and JPEG and only import the jpeg versions into iPhoto and never have a problem. Sometimes I wonder why I even both to shoot in RAW (I rarely ever edit my pictures).
  24. EVO9Nate macrumors member

    Apr 22, 2010
    You should definitely take that MACBOOK PRO back and get as much of a refund as you can and then get on DELLs website and order a computer as soon as possible. Then have fun with Dell support, lol…

  25. FOX160 thread starter macrumors regular

    Mar 2, 2011
    Aware of the difference in image and raw etc But the apple guys advised
    me to use it before going into my Aperture 3. But again only sending
    image in jpeg format and iphoto should support an jpeg image.

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