Touch ID and App Store Issues

Discussion in 'iPhone' started by bgiaach, Sep 30, 2013.

  1. bgiaach macrumors member

    Joined:
    Mar 22, 2012
    Location:
    NYC
    #1
    So I've been trying to make purchases in the App Store with touch id but it always asks for my password. Under settings I have everything switch on to allow purchases with touch Id but it just won't do it.

    I've tried restarting my device and then opening up the fingerprint settings to verify my account but still it won't work.

    What's the deal?
     
  2. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #2
    I was having the same problem and I turned off the option for using fingerprints for app purchases and then turned it back on. It then asked me for my password and then started working. The only time I've had it ask me again for my password is after a restart.
     
  3. jll62 macrumors regular

    Joined:
    Sep 2, 2009
    Location:
    Minneapolis, MN
    #3
    Check to see if you have restrictions enabled, specifically the require password setting. If this is set to require a password immediately for purchases, then you'll always be prompted for the password and never given the option to scan. It took me a couple of days before finally figuring this out.
     
  4. bgiaach thread starter macrumors member

    Joined:
    Mar 22, 2012
    Location:
    NYC

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