Trouble with Viber?

Discussion in 'iPhone' started by oblique, Jul 31, 2013.

  1. oblique macrumors newbie

    Jul 31, 2013
    I'm having terrible problems with Viber. I have 4S, and until the last month could make calls locally, or internationally. Now, I can no longer make calls through Viber. Skype works fine, but Viber cannot complete calls. It always says "Call Failed". I uninstalled and then reinstalled Viber and the problem persists. Yes I did change all the numbers to international numbers, no dice. I can send text messages fine through Viber, but can't call anyone!

    I have also tried downloading Viber on my laptop (W7), and it won't install. It gets into a loop for about an hour saying that installation files are installing, and then nothing.

    What is it with Viber that they offer no technical assistance on their website, other than FAQs and instructions? Its odd we have to go to other forums to get support for things they don't cover. I'm just about done with Viber because of its problems! This is my last resort, if I can't fix the problems, I'll just uninstall and just use Skype - which seems to work better anyway.

    I am in China at the moment, but wouldn't think that has anything to do with my issues with Viber. :confused:
  2. Baggio macrumors 6502

    Oct 18, 2012
    Firewalls in China maybe blocking your ability to call. Someone else posted on here about that on here about trying to call someone in China and it would never ring the person phone.
  3. jer04 macrumors regular


    Nov 17, 2012
    Townsville, Australia
    Mine works fine. And I could install the app on my Mac without an issue.

    Btw, If you are suspecting that it's because of the GFW in China, try a VPN and see whether your call problem would be solved.
  4. scrapple macrumors regular


    Sep 23, 2004
    viber on iphone 5 and mac desktop suck...

    someone will send a message and it shows up as their phone #, even though they are a contact for me..

    so I get two message windows.... I have to flip flop to chat.. sucks

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