We just purchased two 5S phones (both space grey) and both have chips, scuffs and scratches on the edges. This is right out of the box, no user damage. I remember reading a review that hypothesized that the new models might be more resilient to scratches (I can't recall why) but, in our experience, they are just as bad as the 5. Sorry, had to vent. Take a good look at them while you're still in the store - we were able to swap both; one replacement was damn near perfect but the other was just as bad (i.e, visible scratches within seconds of opening).