Two Orders: Canceled my AT&T, Apple canceled the other - now my $199 upgrade is gone

Discussion in 'iPhone' started by tasslehawf, Jun 19, 2010.

  1. tasslehawf macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
  2. wr1020 macrumors regular

    Joined:
    Jun 10, 2009
  3. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #3
    Because I had an Apple order that said 'Delivers on the 24th' and I was afraid that having the AT&T order (which was placed after the cut-off time) would screw up the Apple order.
     
  4. wr1020 macrumors regular

    Joined:
    Jun 10, 2009
    #4
    Well that sucks, have you called ATT yet and told them about this. I'm sure they can clear it up after a phone call, then again this is ATT were talking about here so maybe not.
     
  5. elephunkman macrumors 65816

    Joined:
    Mar 27, 2010
    Location:
    Boston
  6. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #7
    I had 4 iPhone orders (on 4 different lines) ordered through Apple and I just got two cancelled, wtf?
     
  7. HarrisonB macrumors 6502

    Joined:
    Jun 16, 2009
    #8
    there might be a 2 per household limit
     
  8. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #9
    I placed one with AT&T when I couldn't get through on Apple's site. I never got a confirmation email so I tried Apple's site again, and was able to place an order for the 24th. I then canceled the AT&T order on Thursday when I saw I had been charged for both.
     
  9. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #10
    I don't see that written anywhere, if thats their policy they should state it... it just says 1 per new customer and 1 per line... none of my lines are new. It also removed my subsidized upgrades and early upgrade on both of the lines... so I have no iPhones and no upgrades, grr.
     
  10. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #11
    This sounds like who new level or server **** up. Like a server cluster **** backlash.
     
  11. elephunkman macrumors 65816

    Joined:
    Mar 27, 2010
    Location:
    Boston
    #12
    Limit 2 per person for in stores.
     
  12. zackkmac macrumors 6502a

    Joined:
    Jul 7, 2008
    Location:
    Tulsa
    #13
    Are you talking about your upgrade eligibility? I did the same thing, I canceled my order with AT&T since I had 2 reservations.

    The AT&T rep said the upgrade eligibility comes back after 72 hours. It hasn't been quite that for me yet, I still have to wait until about midnight here, so mine's not back yet.
     
  13. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #14
    So mine should be back by sunday afternoon or so. Still not sure what happened to my Apple order.
     
  14. elephunkman macrumors 65816

    Joined:
    Mar 27, 2010
    Location:
    Boston
  15. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #16
    Yeah me either, I'm on hold to find out... I never even had two phones ordered per line or anything.
     
  16. muledogus macrumors 6502

    Joined:
    Mar 18, 2009
    #17
    OP, did your Apple.com status ever change to "Prepared for Shipment?"
     
  17. bushbaby macrumors 6502

    bushbaby

    Joined:
    Aug 12, 2007
    Location:
    SoCal
    #18
    Is Apple answering phone calls about iPhone orders yet? I'd call them and/or ATT.
     
  18. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #19
    No. It's been 'not yet shipped' for a few days now. I don't remember what it was before that.
     
  19. Mystikal macrumors 68020

    Mystikal

    Joined:
    Oct 4, 2007
    Location:
    Irvine, CA
  20. tasslehawf thread starter macrumors 6502

    Joined:
    Jun 13, 2003
    Location:
    Austin, TX
    #21
    The guy at Apple told me that I failed to agree to AT&T's terms and conditions.

    First he told me that I should have received an email where I clicked on a link to agree. And then he told me that there was some little check box on the order page that I missed.
     
  21. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #22
    wtf? two of my phones were prepared to ship and i never got any emails besides the css
     
  22. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #23
    Where at the "terms and conditions" supposed to be at?
     
  23. nolesfan macrumors regular

    Joined:
    Apr 1, 2010
    #24
    Did apple ever pre authorize you any money? If they did then I would guess something else went wrong.
     
  24. Munitalp macrumors 65816

    Joined:
    Jul 17, 2007
    #25
    Lady on the phone says Apple was supposed to e-mail me a link to accept the terms and conditions too? Sounds like bs, I mean two of my orders went through and all I ever got was the ATT CSS e-mail, nothing else.
     

Share This Page