Uber's Siri and Apple Maps Integrations Have Disappeared

[MacRumors]

Uber's latest app update appears to have removed several important iOS integrations, with the service now unavailable to both Siri and Apple Maps.

If you ask Siri to get you an Uber, a feature that has been available since the launch of iOS 10, Siri will say that Uber hasn't activated that feature. In the "Siri & Search" section of the Uber options in the Settings app, there's also no longer a "Use with Siri" toggle.

Similarly, in Apple Maps, you can no longer select Uber as an option when choosing "Ride" when getting directions. This is also a feature that debuted in iOS 10.

Both Siri and Apple Maps integrations are still available for other ride sharing apps like Lyft, so the problem seems to be with the Uber app rather than with Apple's services.

The removal of both features was noticed by MacRumors readers and reddit users starting last week. It is not clear if Uber has deliberately removed these features or if it's a bug, and the company did not respond to a request for comment when contacted by MacRumors earlier this afternoon. We have also contacted Apple and will update this post when we hear back.

Uber integration with Siri, enabled through the SiriKit API, was a much touted feature when iOS 10 first launched, as was Apple Maps integration. Both Apple and Uber heavily promoted the two options when iOS 10 rolled out.

Article Link: Uber's Siri and Apple Maps Integrations Have Disappeared

 

[chelsel]

If you haven't tried Lyft... do it. In my experience it's cheaper and the cars are cleaner.

 

[Blackstick]

I switched to Lyft and haven’t looked back. Better cars and drivers, same prices, better treatment of women at the company.

 

[izyreal]

Alas, poor Uber! I knew him, Horatio; a fellow of infinite jest, of most excellent fancy; he hath borne me on his back a thousand times; and now, how abhorred in my imagination it is! My gorge rises at it. Here hung those lips that I have kissed I know not how oft. Where be your gibes now? Your gambols? Your songs? Your flashes of merriment, that were wont to set the table on a roar?

 

[ignatius345]

Good riddance. I use VIA in NYC, which brings an actual yellow cab (no surge pricing) -- or I just call the car service phone number like I've been doing for years.

 

[CarlJ]

If you haven't tried Lyft... do it. In my experience it's cheaper and the cars are cleaner.

There's also the part about Lyft not having been repeatedly caught doing all manner of horrible things.

 

[roguedaemon]

If you haven't tried Lyft... do it. In my experience it's cheaper and the cars are cleaner.

I would love to, but in Australia we haven’t got any other alternatives to Uber :/

 

[pnoyblazed]

I use Juno, 10% off all rides in NYC

 

[peroddmund]

This is too bad. I enjoy using Uber, but I don't trust their app. I would use Apple Maps to hail a car every time, even with location data turned off on the Uber app. But I guess Im in the minority here, and thats why they removed it.

 

[Avieshek]

In India, many have switched to Ola Cabs.

 

[jrlcopy]

Yeah our drivers in NYC do all 3 of the main ones, Uber/Lyft/Juno... Every driver has three phones, lol

 

[Solomani]

This is just more up-Lyfting news.

 

[Starship67]

Still use Uber and will continue to. Ive never had an issue with a driver or car.
Probably just a bug, it was working. They updated the app recently, so par for the course lately of app devs fix some break some.

 

[cuencap]

Good riddance. I use VIA in NYC, which brings an actual yellow cab (no surge pricing) -- or I just call the car service phone number like I've been doing for years.

So you call for a normal yellow cab or you get a car service. Why don’t you simply hail a cab on the side of the road and cut out paying the middle man? What service is VIA providing you? I don’t love what I’ve heard about uber lately but I do love their service. Much more convenient (and more readily available) than Lyft in my area.

If Lyft didn’t start off with the gimmick of “each car has a theme”, which consisted of a dirty hipster serving you homemade cookies, they would be way more popular.

 

[caliguy]

Hopefully it’s just a bug. I prefer Lyft, but appreciate glancing at the competitive bid from Uber.

 

[insomniac86]

I noticed this as soon as the app update came out but obviously there wasn't anything online at the time. Good to know it's not just me. I thought my install bugged out.

 

[macman312]

I would love to, but in Australia we haven’t got any other alternatives to Uber :/

Yes we do! Melbourne and Sydney both have taxify

 

[CristianM]

Alas, poor Uber! I knew him, Horatio; a fellow of infinite jest, of most excellent fancy; he hath borne me on his back a thousand times; and now, how abhorred in my imagination it is! My gorge rises at it. Here hung those lips that I have kissed I know not how oft. Where be your gibes now? Your gambols? Your songs? Your flashes of merriment, that were wont to set the table on a roar?

Good one.

 

[UL2RA]

Uber is a cesspool. Lyft is a good alternative.

 

[insomniac86]

Yes we do! Melbourne and Sydney both have taxify

I wonder how long it will take for WA to catch up.

 

[friednoodles]

This same issue is happening with LINE, and it looks like it might be a bug, because under the settings summary it shows “Use with Siri” (indicating it’s already enabled), but when you tap through to where the toggle should be, the toggle/option is completely missing. So there’s no way to turn it off, and Siri gives the same “hasn’t set that up with me yet” message. This has been happening for me since iOS 11.0.

 

[uroshnor]

This is too bad. I enjoy using Uber, but I don't trust their app. I would use Apple Maps to hail a car every time, even with location data turned off on the Uber app. But I guess Im in the minority here, and thats why they removed it.

Or Apple’s privacy policy let them see or do less with data from people who triggered it from Maps, and Uber wanted to do something dodgy with end user data.

By doing this they force people to their app.

I know that sounds like a conspiracy theory, but is it really after the 95 other bad, disrespectful or illegal things Uber been caught doing already with user data ?

 

[robjulo]

While I use Lyft almost exclusively, a vast majority of the drivers I’ve ridden with drive for both services, so same cars and same drivers.

If you haven't tried Lyft... do it. In my experience it's cheaper and the cars are cleaner.

I switched to Lyft and haven’t looked back. Better cars and drivers, same prices, better treatment of women at the company.

 

[soanis]

I used Siri to "Call X on Skype" regularly but since after iOS10.2 that was gone as well. In the meantime I got rid of my 5S, don't own an iPhone anymore...
Can someone verify if this still doesn't work on iOS 11? Ta

 

[bhart62]

Uber's latest app update appears to have removed several important iOS integrations, with the service now unavailable to both Siri and Apple Maps.

If you ask Siri to get you an Uber, a feature that has been available since the launch of iOS 10, Siri will say that Uber hasn't activated that feature. In the "Siri & Search" section of the Uber options in the Settings app, there's also no longer a "Use with Siri" toggle.

Similarly, in Apple Maps, you can no longer select Uber as an option when choosing "Ride" when getting directions. This is also a feature that debuted in iOS 10.

Both Siri and Apple Maps integrations are still available for other ride sharing apps like Lyft, so the problem seems to be with the Uber app rather than with Apple's services.

The removal of both features was noticed by MacRumors readers and reddit users starting last week. It is not clear if Uber has deliberately removed these features or if it's a bug, and the company did not respond to a request for comment when contacted by MacRumors earlier this afternoon. We have also contacted Apple and will update this post when we hear back.

Uber integration with Siri, enabled through the SiriKit API, was a much touted feature when iOS 10 first launched, as was Apple Maps integration. Both Apple and Uber heavily promoted the two options when iOS 10 rolled out.

Article Link: Uber's Siri and Apple Maps Integrations Have Disappeared

I find this article a little frustrating since you don't mention which iOS version and the Uber build number. That being said, I'm running what I believe to be the latest version of the Uber app (version 3.282.10000) and I'm running the public beta of iOS 11.3 and I still have the Siri toggle and integration. Maybe it's returned in the beta or I've still have not received the Uber update