i generally enjoy fedex's services however my inability to pick up my 17" powerbook is pretty frustrating. it came in yesterday, however no one at my apt. was home to pick it up for me. i called them to see if i could pick it up but they don't allow pick ups at the warehouse and they won't deliver the item to a fedex office where i can go and pick up the powerbook. i work full time for the summer, and fedex isn't flexible about things, which totally sucks. i can't wait to get my grubby hands on it.