All iPads Ugh... My Air just crashed with the blue screen of death :-(

Discussion in 'iPad' started by BC-2, Nov 2, 2013.

  1. BC-2, Nov 2, 2013
    Last edited: Nov 2, 2013

    BC-2 macrumors member


    Aug 12, 2012
    This is the first time any of the iOS devices I own has done this. It's only happened once so far while browsing Amazon but I'm a bit concerned. Is this a fluke that just happens to any device on a rare occasion or is it a indication that there is a hardware issue and likely to happen more? :eek:

    Here's the diagnostic report:

    Incident Identifier: 9CE742EB-6488-4842-B8FD-176773E64A0F
    CrashReporter Key: 62d0a26935182c63164f17ebb202b1a35048465a
    Hardware Model: iPad4,1
    Date/Time: 2013-11-02 14:58:32.254 -0700
    OS Version: iOS 7.0.3 (11B511)

    panic(cpu 1 caller 0xffffff800c7487b0): "vm_object_compressor_pager_create: mismatch"
    Debugger message: panic
    OS version: 11B511
    Kernel version: Darwin Kernel Version 14.0.0: Fri Sep 27 23:08:32 PDT 2013; root:xnu-2423.3.12~1/RELEASE_ARM64_S5L8960X
    Kernel slide: 0x000000000c400000
    Kernel text base: 0xffffff800c602000
    Boot : 0x527536ce 0x00000000
    Sleep : 0x52756f8f 0x0004cbb7
    Wake : 0x52756fcf 0x000000df
    Calendar: 0x52757578 0x000cf6a2

    Panicked task 0xffffff808e819c00: 29092 pages, 125 threads: pid 0: kernel_task
    panicked thread: 0xffffff808e9e8a00, backtrace: 0xffffff800b184ad0

    Task 0xffffff808e819c00: 29092 pages, 125 threads: pid 0: kernel_task
    Task 0xffffff808e819840: 280 pages, 3 threads: pid 1: launchd
    Task 0xffffff808e8190c0: 1401 pages, 11 threads: pid 15: UserEventAgent
    Task 0xffffff808e818d00: 179 pages, 4 threads: pid 16: syslogd
    Task 0xffffff808e818940: 18306 pages, 10 threads: pid 17: SpringBoard
    Task 0xffffff808e818580: 494 pages, 2 threads: pid 18: installd
    Task 0xffffff808e817e00: 340 pages, 5 threads: pid 20: fseventsd
    Task 0xffffff808e817a40: 2705 pages, 4 threads: pid 21: sharingd
    Task 0xffffff808e817680: 1452 pages, 4 threads: pid 22: aosnotifyd
    Task 0xffffff808e8172c0: 915 pages, 2 threads: pid 23: imagent
    Task 0xffffff808e816b40: 594 pages, 2 threads: pid 25: lockdownd
    Task 0xffffff808e816000: 482 pages, 3 threads: pid 28: softwarebehavior
    Task 0xffffff808f0a4c00: 5562 pages, 24 threads: pid 29: mediaserverd
    Task 0xffffff808f0a4480: 3979 pages, 14 threads: pid 31: backboardd
    Task 0xffffff808f0a40c0: 790 pages, 5 threads: pid 32: AppleIDAuthAgent
    Task 0xffffff808f0a3d00: 775 pages, 2 threads: pid 33: routined
    Task 0xffffff808f0a3940: 879 pages, 7 threads: pid 34: CommCenterClassi
    Task 0xffffff808f0a31c0: 661 pages, 2 threads: pid 36: wirelessproxd
    Task 0xffffff808f0a2a40: 621 pages, 3 threads: pid 38: timed
    Task 0xffffff808f0a22c0: 1423 pages, 5 threads: pid 40: wifid
    Task 0xffffff808f0a1b40: 1125 pages, 12 threads: pid 42: configd
    Task 0xffffff808f0ef840: 1341 pages, 6 threads: pid 47: BTServer
    Task 0xffffff808f0eed00: 772 pages, 3 threads: pid 50: mDNSResponder
    Task 0xffffff808f0ee940: 1095 pages, 10 threads: pid 51: ubd
    Task 0xffffff808f0ee580: 110
  2. cole01 macrumors 6502

    Dec 29, 2008
    Apparently this is a common issue affecting devices running the A7 chip and the 64bit version of iOS such as the iPhone 5s and iPad Air. I haven't run into an actual blue screen yet on my phone but have had a few springboard crashes. Wait for Apple to release an iOS update as this seems to be a software issue as opposed to a hardware one.
  3. stephen1108 macrumors 65816

    Sep 30, 2007
    I think it's an iOS 7 problem with the new A7 processors. The iPhone 5s were experiencing that issue too. It happened once to me only and hasn't since.
  4. Rodster macrumors 68040

    May 15, 2007
    I have 2 iPad's and neither has ever generated a BSOD. If you are within the return window you might want to make an appointment at an Apple store to have it checked out for peace of mind.
  5. BC-2 thread starter macrumors member


    Aug 12, 2012
    I have an iPhone 5s and an iPad 4 running on iOS7, neither of which has done this (yet) so it was a bit of a shock. I hope it's just a software issue.
  6. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    I have an iPhone 5s that I received on Oct 15 and been using it constantly since. I just had the BSOD happen to me once during that time. I wouldn't worry about it unless it happens more than once a week. After all, it's under warranty for a year. You have plenty of time to wait and see if serious problems develop.
  7. jjp007 macrumors regular


    Sep 23, 2009
    I had an usual occurrence. I forget what app I was using but all of a sudden from the left of the screen a red color slowing came scrolling across then I think a blue color scrolled and the the air shut* down and restarted. Never experienced anything like this w the first 3 iPads I've owned.
  8. BC-2 thread starter macrumors member


    Aug 12, 2012
    That's what mine did! Except it scrolled from top to bottom (I was holding it in portrait position). I was on Safari shopping on Amazon looking at the Braun series 7 electric razor. LOL
  9. jjp007 macrumors regular


    Sep 23, 2009
    Let me know what they tell you at apple.
  10. zone23 macrumors 68000

    May 10, 2012
    I had it happen once on my 5s ended up having to put it in DFU mode and restoring it.
  11. Sir Ruben macrumors 65816

    Sir Ruben

    Jul 3, 2010
    I also think it was worthwhile creating a new topic because iOS crashed once.
  12. jjp007 macrumors regular


    Sep 23, 2009
    I've owned all iPads except the last one and I've never experienced a crash like this before & I've had apps shut down on me. This shouldn't be happening on a brand new iPad air.
  13. thefredelement macrumors 65816


    Apr 10, 2012
    New York
  14. alex2792 macrumors 6502a

    Jun 13, 2009
    Impossible! You were obviously using it wrong.
  15. cmjars macrumors 6502

    Jan 6, 2013
    My Air was acting strange certain functions not working etc and I did a restore and it works fine now. Have you done a restore?
  16. jjp007 macrumors regular


    Sep 23, 2009
    Mine says iPad 4,2
  17. cmjars macrumors 6502

    Jan 6, 2013
    Mine is also iPad 4,1


    What does 4,1 mean?
  18. Night Spring, Nov 3, 2013
    Last edited: Nov 3, 2013

    Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    Probably 4,1 is wifi only Air, and 4,2 is the wifi+cellular model. Could be the other way around.

    I think iPad 3 were 3,1 and 3,2, maybe 3,3 too. I'm guessing iPad 4 used higher 3,x numbers.

    EDIT: And yes, here is a list of iPad numbers.

    So iPad 3 was 3,1-3,3, iPad 4 was 3,4-3,6.

    Air and Mini 2 are getting 4,x numbers.
  19. Macmuft macrumors newbie

    Jun 10, 2013
    I bought an ipad air 32gb this week this evening I tried to purchase the apps: iworks + ilife that are suppose to be free. I can't download them I have no idea why any other app is working fine. I switched on/off the ipad and tried to purchase those apps again and since then the ipad is in an infinite loop (no word game i'm serious) I m getting black screen with white little stuff that is turning and then blue screen then the white screen with the apple and back to the beginning... I don't know what to do ! anyone ? thanks
  20. Macalway macrumors 68020

    Aug 7, 2013
    Thanks for the warning

    If it were to have happened to me it would have freaked me out :eek:
  21. mikejd1 macrumors 6502

    Oct 16, 2007
    My ipad air is constantly crashing and respringing :(

    Attached Files:

  22. bigjnyc macrumors 603


    Apr 10, 2008
    This was happening to my 5S but hasn't happened since I upgraded to ios 7.0.3
  23. BC-2 thread starter macrumors member


    Aug 12, 2012
    So far, the one BSOD has been the only one on my Air. I've been using it non-stop and it's been perfect since. Seems to have been a fluke thing and I'm no longer concerned. :)
  24. Macmuft macrumors newbie

    Jun 10, 2013
    I uploaded some screenshots of the infinite loop sorry for the poor quality I shot the photo with photobooth (mac)





    I'm also having troubles to install iwork and ilife it's not working and I can't even purchase those apps
  25. Night Spring macrumors G5

    Night Spring

    Jul 17, 2008
    Sounds like a defective unit. I'd take it to Apple and have it replaced.

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