Ok, just wanted to check what others thought of this. I have an iPhone 4 due to be out of its 2 year contract this month, so I went into the store to ask to downgrade to their £15.50 a month contract (as it is only a monthly one so I can upgrade to iPhone 5 later if I decide to). They said "No". Not only would they not change my contract for me "You have to ring Orange on 150", but they said I could only downgrade to a £30 a month one (from my current £36) as Orange only allow gradual steps down in contracts!!! I said "Well what if I just leave Orange then and join up again on the £15.50 deal?" "Oh," Said they, "That would be fine". Madness.