UK iPod £95 Rebate Problem.

Discussion in 'MacBook' started by hydergo, Jan 2, 2009.

  1. hydergo macrumors newbie

    Joined:
    Jan 2, 2009
    #1
    Has anyone have this problem ? It has been 2 months.:mad:

    ------------------------------------------------------------------
    Promotion Name: Back to School 16/9/2008 - 31/10/2008

    Online Claim Reference:

    Email Address: ---------@hotmail.com

    Thank you. Your record has been located. Details below:-

    Your claim has been received on 01.11.08. Please remember to send in the supporting documents detailed on your claim form.

    -----------------------------------------------------------------

    Unfortunately, I sent the documents to the old postcode (HR9 7WA), because I read somewhere in this forum that says Apple provides us the old postcode of the address.

    I have not gotten anything in my post, I'm starting to worry my £95 might just go down the drain. Should I call them up, would they be able to do anything to help me ? Call customer service ?

    Just wondering if anyone has the same problem with me :(
     
  2. Solemony macrumors 6502

    Solemony

    Joined:
    Nov 26, 2008
    Location:
    Wonderland
    #2
    I'd suggest you call their customer service to see if they could help you on this situation. Unfortunately I never had this kind of problem before so I'm sorry to hear that.
     
  3. hydergo thread starter macrumors newbie

    Joined:
    Jan 2, 2009
  4. Gordy macrumors 6502a

    Joined:
    May 22, 2005
    Location:
    Bristol, UK
    #4
    There were huge delays with this promotion so I wouldn't worry too much. Mine arrived eventually. The website was not updated when my documents arrived, but give it time and it will come through.
     
  5. neiltc13 macrumors 68040

    neiltc13

    Joined:
    May 27, 2006
    #5
    My rebate came back to me within about a week of sending it. I made a point of using Royal Mail's Signed For delivery service, and when I took it to the Post Office she changed the postcode for me.
     
  6. hydergo thread starter macrumors newbie

    Joined:
    Jan 2, 2009
    #6
    that's comforting, at least I know someone had the same problem as me. But it has been 2 months, thats why im getting worried. I called them and he told me not to worry and just wait.
     
  7. shoppy macrumors 6502a

    Joined:
    Mar 4, 2007
    Location:
    Hants
    #7
    I had the same thing but a cheque arrived a few days after.
     

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