I've just ordered the iPhone 5 64GB from apple.com and needed a nano sim. Vodafone UK were able to help me in about 3 mins and were generally very helpful - this is how you can get a nano sim from them too! 1. Click this link to start Live Chat 2. Tell them you have just ordered the iPhone 5 from Apple.com and want to order a "nano sim" so that you can use it when it arrives 3. They'll transfer you to Customer Services 4. Tell same thing to Customer Services 5. Customer Service order it for you 6. 3-5 days later..... profit? Vodafone UK have always been excellent with me. Literally the best network IMHO. On my shitlist is Orange, O2 and T-Mobile, who have basically raped me in the past. Vodafone FTW.