Un-opened iPad, (gift) Purchased from apple.com, exchange with 3G at Best Buy?

Discussion in 'iPad' started by nimski62, Apr 30, 2010.

  1. nimski62 macrumors regular

    Joined:
    Feb 20, 2008
    #1
    I don't have any apple stores close to me, do you think they will exchange it for me at bbuy?
     
  2. wombat888 macrumors 6502a

    Joined:
    May 10, 2008
    #2
    I think they probably would if you said you thought it was purchased at Best Buy but you don't have the receipt. But technically, I don't think they would have to.
     
  3. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #3
    Like wombat said, maybe. If you walked into an Apple Store to exchange it without a receipt, they'd look for the receipt by querying the ipads serial number. They can tell if they orig sold the ipad. Not sure if Best Buy can do the same. Worth a try.
     
  4. emaja macrumors 68000

    Joined:
    May 3, 2005
    Location:
    Chicago, IL
    #4
    Best Buy cannot look it up and will not accept returns on items bought at another retailer as a matter of policy. Now, if the store manager approves it - and I wouldn't count on it - that is up to the individual manager.

    I highly doubt that they would do it - and frankly, why should they?
     
  5. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #5
    Apple has a record of the sale via serial number. Call up the 800 sales line & I'm sure they'll help you w/ an exchange.
     
  6. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #6
    They're not losing any money at all on the transaction, so why shouldn't they?
     
  7. UnseenLlama macrumors 6502a

    UnseenLlama

    Joined:
    Jul 27, 2007
    Location:
    Indianapolis, IN
    #7
    Because it wasn't originally bought at BestBuy, it was bought from the Apple online store. Does it makes sense if I buy a book from Barnes and Nobles and try to exchange it at Borders? No.
     
  8. DanielNTX macrumors 6502

    Joined:
    May 2, 2005
    #8
    Have people done it though? Yes.
     
  9. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #9
    I understand that.

    Please explain the negative effect on Best Buy for doing what this customer w/o a receipt wants.
     

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