Unable to check software update

[Sunny1990]

Everytime i go to check software update in setting it shows unable to check software update.is anybody facing this problem

 

[C DM]

Have you tried while on WiFi perhaps?

 

[Sunny1990]

Have you tried while on WiFi perhaps?

Yes i have tried on WiFi but again it shows unable to check software update

 

[C DM]

Yes i have tried on WiFi but again it shows unable to check software update

How long has it been like that? What iOS version are you running? (I'm assuming you tried the typical troubleshooting steps like restarting the device?)

 

[Sunny1990]

ios 9.2.i have restarted it couple of times.

How long has it been like that? What iOS version are you running? (I'm assuming you tried the typical troubleshooting steps like restarting the device?)

 

[sbailey4]

ios 9.2.i have restarted it couple of times.

Have you looked in Storage and iCloud usage to see if there is already an iOS version there? Maybe 9.2.1 or 9.3. If you see one delete it as neither of those are any longer valid. Also maybe try reset network settings as the next option.