I've been trying since Tuesday to get pre-approved to pre-order today, but kept getting a message, "Something went wrong while we were checking your eligibility. Please try again later." I spoke with 3 Apple reps who all stated that this was a known issue that was being worked on and should be corrected in 24-48 hours. Needless to say it was not. Apple rep last night told me that during pre-orders this morning it is a different process and the order should go through with no issues. Well I'm still getting the same error message. On hold now to speak to another rep to try to figure out the issue.
Is anyone else getting this error message? Were you able to get it resolved?
I had to return my original XS Max and have it exchanged for a new one, not sure if that is the issue, but the serial # matches in the order section and on my applecare+.
Is anyone else getting this error message? Were you able to get it resolved?
I had to return my original XS Max and have it exchanged for a new one, not sure if that is the issue, but the serial # matches in the order section and on my applecare+.