Unable to sync contacts from Gmail (Exchange)

Discussion in 'iPhone' started by drewc1138, May 31, 2013.

  1. drewc1138 macrumors 6502

    Joined:
    Jun 30, 2007
    #1
    My dad just switched an iPhone 5 from an Android phone, and so I got the tech support call.

    I'm trying to sync the contacts from his gmail account to his iPhone. Using the same method as I've used on my own Gmail account, I have his Gmail account set up through Exchange, with Mail, Contacts and Calendars selected to sync. Whenever I do this, though, the contacts won't actually sync.

    When I go to Contacts > Groups, his account is listed there, but under it, it just has the "Global Address List", but no "Contacts", like I have under my own personal accounts. I've even tried deleting and setting up his gmail account again, and then setting my own account up again the same way, and I get the same results.

    I'm assuming there's some error with gmail here. Does anyone know what it may be?
     
  2. TheManOfSilver macrumors regular

    TheManOfSilver

    Joined:
    Oct 26, 2004
    Location:
    Canada
    #2
  3. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #3
    Google provides these instructions: https://support.google.com/mail/answer/3008051?hl=en

    Unfortunately I can't really tell you if it will work under Google's new policies towards Apple. I got in before January 30th. I have my gmail and google calander synced, but I put my contacts on myself (long story short, VZW couldn't get them off my old blackberry).
     

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