Unlocking Full Price AT&T iPhone 6 From Best Buy

CamilleDG

macrumors newbie
Original poster
Apr 2, 2012
10
1
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.
 

julius071

macrumors regular
May 15, 2011
110
0
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.
Many users have had great sucess and with https://www.swiftunlocks.com
 

myscrnnm

macrumors 65816
Sep 16, 2014
1,408
874
Seattle, WA
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.
Just try calling them up. AT&T customer service is not that bad. When I submitted an unlock request for my out-of-contract 4S, I got an email saying I had been denied because I had apparently exceeded the number of requests allowed in a given period (not true, since it was the ONLY phone I had had on the line for the past three years). Turns out it was just a system error and the rep fixed it for me.
 

617aircav

Suspended
Jul 2, 2012
3,976
818
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.

Do you have an ATT account? You will need one.
 

CamilleDG

macrumors newbie
Original poster
Apr 2, 2012
10
1
Just try calling them up. AT&T customer service is not that bad. When I submitted an unlock request for my out-of-contract 4S, I got an email saying I had been denied because I had apparently exceeded the number of requests allowed in a given period (not true, since it was the ONLY phone I had had on the line for the past three years). Turns out it was just a system error and the rep fixed it for me.
I have, and the only thing they told me was that I had to wait 15 days after purchase before submitting a request.

----------

Do you have an ATT account? You will need one.
No, unfortunately.
 

libu

macrumors member
Sep 19, 2014
64
0
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.
I paid $100 for an iPhone 6 unlock with http://www.iphoneunlockguys.com

Done in 24 hours.

Pretty much all unlock guys are the same
 

rui no onna

macrumors G3
Oct 25, 2013
8,340
4,327
Bought it as a device only, unactivated, yet when I submitted an unlock request on AT&T.com, they said: "You have not completed your service agreement. You are a prepay customer and you must have 6 months of prepaid service to qualify for a device unlock." I double checked with Best Buy and they confirmed that the phone was bought without any commitment (not even as a GoPhone).

Is my only option now to go for unlocking sites?

Edit: Bought it for use in the Philippines.
Return it and buy device-only AT&T, T-Mobile or Verizon version from Apple Store. Those are unlocked by Apple.

Unfortunately, not being an AT&T account holder, your only recourse for the Best Buy iPhone is likely just 3rd party unlock sites.
 
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