Unresponsive iPhone 7 plus

[Edge1978]

Has anyone had the issue where their phone would just freeze? And the only way to fix it is to do a hard reset? This has happened to be twice...anyone else?

 

[Mlrollin91]

My phone freezes, but simply locking the phone and unlocking resolves the issue.

 

[Edge1978]

My phone freezes, but simply locking the phone and unlocking resolves the issue.

Unfortunately it won't even let me lock it. None of the buttons work. The lock or volume buttons

 

[44267547]

Has anyone had the issue where their phone would just freeze? And the only way to fix it is to do a hard reset? This has happened to be twice...anyone else?

Possibly a future software update could resolve this issue.

 

[Beards]

Unfortunately it won't even let me lock it. None of the buttons work. The lock or volume buttons

Hook it up to iTunes and do either a restore from a backup or a complete restore. If that clears it then you'll know it was a software issue.

 

[Newtons Apple]

It has happened to me twice. I was able to recover the 2nd time by starting the camera. All buttons froze including the home.

 

[Radon87000]

It has happened to me twice. I was able to recover the 2nd time by starting the camera. All buttons froze including the home.

Happened to me this morning and I dont know what I did to start it up.Hard reset was not working,nor the touchscreen.Somehow it resetted.Was your touch working?

 

[iBug2]

Mine froze during restore, physical buttons were working but the screen won't input any touch. So I can't do anything. I can activate voice control by holding down the home button and that's all.

 

[Newtons Apple]

Happened to me this morning and I dont know what I did to start it up.Hard reset was not working,nor the touchscreen.Somehow it resetted.Was your touch working?

None of my buttons would respond including volume and home. Touch was working as I was able to swipe up and get to the camera. When I did the buttons started responding again.

This happened with out any warning. Not too concerned as it only happened twice and I am sure that people's iPhone are sending this data to Apple.

 

[kis]

I've had lots of app freezes, but double-tapping the home button has so far always gotten me out of it