Update issue on iOS 11 Public Beta 5

Discussion in 'iOS 11' started by aimwilliams, Aug 15, 2017.

  1. aimwilliams macrumors newbie

    aimwilliams

    Joined:
    Aug 15, 2017
    #1
    My iPhone 7 Plus has been in "preparing update" mode for almost 24 hours. Anyone else having this issue and does anyone know how to fix it?
     
  2. b0fh666 macrumors 6502a

    b0fh666

    Joined:
    Oct 12, 2012
    Location:
    south
  3. aimwilliams thread starter macrumors newbie

    aimwilliams

    Joined:
    Aug 15, 2017
    #3
    I tried that... didn't help
     
  4. Meus Renaissance macrumors newbie

    Meus Renaissance

    Joined:
    Aug 7, 2017
    #4
    Delete the beta 5 update.

    Settings > General > iPhone Storage. It takes a while to load all the information, but you should see your Beta if you scroll down.

    Restart the phone and ensure the beta is no longer showing in the storage.

    Try downloading again. Give it a while. If it's not progressing, restart the phone. The progress should actually show it being half-way done. If it freezes again, restart. The progress bar will eventually complete.
     
  5. BigJohno macrumors 65816

    Joined:
    Jan 1, 2007
    Location:
    San Francisco
    #5
    This method worked for me. ipad pro was stuck at "preparing update".
     

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