upgrade from tiger to snow leopard killed the USB ports.

Discussion in 'MacBook' started by NQK, Apr 19, 2010.

  1. NQK macrumors member

    NQK

    Joined:
    Jun 4, 2009
    Location:
    Alabama, U.S.
    #1
    They are dead. I used an external HD to back up everything first. I upgraded and it went just fine. Now neither USB port will recognize anything plugged in. iphone, ipod, camera, external HD, nothing. Someone suggested zapping the pram, but that didn't work. Any help??

    thanks, Kelly
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
  3. NQK thread starter macrumors member

    NQK

    Joined:
    Jun 4, 2009
    Location:
    Alabama, U.S.
    #3
    well I tried that and it still won't work. Any other ideas before I haul it in to the apple store to a genius?
     
  4. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #4
    Curious - did you use a regular Snow Leopard install disc or the "Mac Box Set"?
     
  5. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #5
    What specific Mac model do you have, like MacBook 1,1 or so?
     
  6. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #6
    If possible, back up all your data and try to do a clean install. It looks to be a software problem and not a hardware problem. Also, when you connect something, does it power the device but doesn't mount?
     
  7. standingquiet macrumors 6502

    standingquiet

    Joined:
    Feb 13, 2010
    Location:
    Birmingham, AL
    #7
    there both the same aren't they?
     
  8. jnc macrumors 68020

    jnc

    Joined:
    Jan 7, 2007
    Location:
    Nunya, Business TX
    #8
    that's what i'm curious about...
     
  9. NQK thread starter macrumors member

    NQK

    Joined:
    Jun 4, 2009
    Location:
    Alabama, U.S.
    #9
    Well, the macbook is not mine, it belongs to a friend. All I know is that it's a white macbook, 4 years old looks exactly like the ones they still sell at the apple store. It had tiger on it when it was purchased. I backed up everything on my external HD, which is powered by USB btw. Both ports worked fine when we did that. We did not format the HD first though. We just put in the snow leopard disk and hit go and it went. We just got the 29$ version, not the box set.

    We reset the PRAM, the SMC and nothing. When we did the SMC, we had my iphone plugged up when we powered the macbook back up and for about 2 seconds the port tried to start charging my phone, then it quit again.

    Any ideas?

    Thanks, Kelly
     

Share This Page