Upgrading to 6 Plus using AT&T Next

ronaldcastillo

macrumors 6502a
Original poster
Oct 25, 2009
619
36
We've always been on the Mobile Share Value Plan 15GB (recently upgraded to the 30GB promo plan) but as I tried upgrading to an iPhone 6 Plus on Apple.com, it's giving me additional options to choose the amount of data/text that I want (options from old 2 year agreement plans). What's weird is I recently upgraded another line in our plan to an iPhone 6 under AT&T Next last week but it didn't give me these options.

 

Maggiep67

macrumors regular
Sep 19, 2014
129
10
I don't have an answer for you but I am really interested in any responses you get. The same thing has been happening to me when I try to purchase a 6 for my hubby. Come to think of it, it was happening to me as well in the Apple store when I picked up my plus last week. I had changed my plan just a few days before to the double data offer. The rep had to get on the phone with AT&T to get the phone on my shared plan. Curious to see if anyone has an answer for you.
 

bluer101

macrumors regular
Jun 22, 2010
228
2
I was going thru the same thing last week. So I spoke to a att rep and they said if your on a shared plan and have to choose something else they can just change it back.

So when I got our 2 phones in the Apple Store during checkout the apple employees handheld computer asked almost the same thing. So I just picked the lowest ones. Well expecting it to change on my att account it never did, so I guess it's a glitch. But the first question choose the data plan you are on now. Then it will still popup with the data and text plans. Hope this make sense.
 
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