Verizon $20 Line Access charge?

Discussion in 'iPhone' started by BFizzzle, Sep 14, 2012.

  1. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #1
    I switched from ATT to verizon. When I paid for my preorder last night, it said monthly charges $120, now on my confirmation email it has a $20 line access charge. So its $140.

    I called verizon and they said they can not help me until i get the phone.. :mad:
    I asked her does anyone know what a monthly line access charge is, she said she did, so i asked her to explain it to me, "i cant do that until you are activated and in the system" haha


    anyone know what it is?! thanks.
     
  2. bina12834 macrumors regular

    Joined:
    Dec 22, 2008
    #2
    I also saw this charge on both the phones i ordered as a new customer. My estimated $140 monthly bill is now $180. can anyone explain this?
     
  3. casavage macrumors newbie

    Joined:
    Nov 11, 2008
    #3
    Yeah I got that same message. Turned my estimated 160 bill into 200. Figured I would just deal with it when the time comes... it has to be a mistake right??
     
  4. maverikv macrumors member

    Joined:
    Sep 12, 2008
  5. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
    I was charged that, they claimed it was to port my number. I let them know I didn't see where that was disclosed and they claimed it was "somewhere" in the contract so I let them know that it was not obvious at all (it was not and I never found it in the contract) so they took care of it. I don't see it on my bills now.
     
  6. soleilvie macrumors member

    Joined:
    Apr 14, 2010
    #6
    Same here. On the order review page it said monthly estimate would be $100. Got my confirmation email and it now says $120. I'm porting my number from AT&T. Could the additional $20 monthly access just be a one time thing on the first bill?
     
  7. Omacc macrumors member

    Joined:
    Sep 7, 2012
    #7
    sam here, im guessing its just a charge for the first month because the monthly fee had ( ** ) in it and every other fee didn't
     
  8. BFizzzle thread starter macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #8
    i didnt port my number though!

    this is lame. once i get my phone ill deal with it.

    ----------



    they told me they couldnt find me in the system when i gave them my info. i think my rep just was lazy and didnt know what to do. how are you able to check your bill? or do you already have verizon and just added a new line

    ----------

    are you all a new users to verizon?
     
  9. Carl G35c macrumors 6502

    Joined:
    Aug 14, 2008
    #9
    they can't charge you to port a number. The FCC would have issues with this
     
  10. COSWORTH macrumors regular

    Joined:
    Jun 20, 2010
  11. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #11
    Oh that's odd and yes to the guy who said no no to porting # fees and the FCC would have their ass. I was a new customer when it happened.
     
  12. BFizzzle thread starter macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #12
    taxes fee? so a fee for a fee essentially ;)
     
  13. b_scott macrumors 6502a

    b_scott

    Joined:
    Mar 31, 2008
    #13
    Same here. My estimate was $150 and then it said $190 on my last page ( for two)
     
  14. leenak macrumors 68020

    Joined:
    Mar 10, 2011
    #14
    Verizon seems a little deceptive in how pricing is displayed on their website. Did you do multiple phones?

    From what I can tell with verizon, your first phone costs $40 for voice/text, your additional phones cost $20 each. Your data plan is shared so that is whatever the cost, no additional cost per phone.

    So if you had the 8GB/month plan for instance with 2 phones, it'd be $60 for the 2 phones and then $90 for the 8GB data plan, which would be $150/month.
     
  15. zachnelson macrumors 6502a

    Joined:
    Oct 23, 2010
    #15
    Wrong.. smartphones are $40 each and dumb phones are $30 each plus the data plan.
     
  16. pyrodex macrumors 6502

    pyrodex

    Joined:
    Jul 10, 2008
    Location:
    Atlanta, GA
    #16
    Verizon's new plans basically consist of a data plan, text, and minutes for that any device can use, those prices are listed online. However he is the kicker... each device itself has a monthly charge also... So if you have a smart phone it is a 40$ per month charge for the smart phone itself BEFORE data/voice. This is detailed at https://www.verizonwireless.com/b2c/plan-information/?page=share-everything for reference.

    Right now my wife and I have an iPhone each so that is 80$ and then we also have the 8GB plan which is 90$ (unlimited talk/text). This comes to 170$ a month BEFORE taxes...

    Now if you have a discount from your job or profession the discount is ONLY applied to the data plan and not the individual device plan... So also keep that in mind.
     
  17. Omacc macrumors member

    Joined:
    Sep 7, 2012
    #17
    Wrong, 4gb of data cost 70, and each phone is 40$ which would equate to = $80 for 2 smart phones = $150

    Not 40+$20.
     
  18. leenak macrumors 68020

    Joined:
    Mar 10, 2011
    #18
    Oh then I don't know. Mine was $20 because it was a Mifi I guess? So no clue on what the $20 access fee is then :)
     
  19. COSWORTH macrumors regular

    Joined:
    Jun 20, 2010
    #19
    haha should have been a comma after taxes lol


    estimated bill is say $100, but by the time taxes, fees, 911 charges etc are tacked on its probably close to $20 higher
     
  20. Frankied22 macrumors 68000

    Frankied22

    Joined:
    Nov 24, 2010
    #20
    This is why I will never go to Verizon. My parents have two Verizon iPhone 4S's and they get charged crap like this every month. I've looked at their bills and it's a line access charge here, taxes there, 911 taxes over there. Their plan should only be around $160 but it ends up being $200+ each month. It's outrageous. They've tried calling but Verizon doesn't do jack. AT&T is just as evil but at least when I set up my plan I know each month it's going to be that price plus about $4 in taxes.
     
  21. IndoX macrumors regular

    Joined:
    Oct 12, 2011
    #21
    From the e-mail at the very bottom.
     
  22. Oakmhcky21 macrumors member

    Joined:
    Oct 14, 2011
    #22
    it might be the total monthly bill estimate with all the taxes and fees assosiated in. I get 120.00** then

    **Our Surcharges (incl. Fed. Univ. Svc. of 15.7% of interstate & int'l telecom charges (varies quarterly), 16 cents Regulatory & 99 cents Administrative/line/mo. & others by area) are not taxes (details: 1-888-684-1888); gov't taxes & our surcharges could add 7%-41% to your bill.

    At least thats what i hope it is. otherwise it should only be $100.
     
  23. BFizzzle thread starter macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #23
    haha i got ya! well this is a separate fee, it says line access charge.
     
  24. ilpadrino6 macrumors member

    Joined:
    Jul 23, 2008
    #24
    Just spoke with Verizon chat Customer Service explaining the situation. She stated that however many phones you chose and the data plan is what you will be charged for. Of course first bill will be higher with activation fees and prorate. She stated she had not heard of that charge but will escalate it in case it is an error.
     
  25. b_scott macrumors 6502a

    b_scott

    Joined:
    Mar 31, 2008
    #25
    no, it's $40 a phone for talk/text. Then the data is shared.

    For me it was $40 X 2 for two phones, plus $70 for 4GB. So, $150.
     

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