Like everyone else, I preordered the iPhone (from apple) on 9/14. I used a friends upgrade to purchase the phone at the 199 price and simply intended to swap the phone onto my account. Little did I know it was going to be this horrible of an experience I called Verizon all week long to clarify and explain what the process would be like. They said simply receive the phone, call us and we'll activate it on your line. That turns out to be far from what actually needs to happen. I got the phone at 9:50 and called Apple to activate it. They asked for the MEID number, and then the SIM card number. I told them I have no idea where the sim card # is so they looked on the account of the person I used to purchase the phone. The rep then went ahead and explained how she was going to switch the phone to my account. Thinking that she should know what was best, I said sure, lets do it. After 10 min on hold, she comes back and says "Sorry sir, your SIM appears to have fried during the switch you will need to call Apple for a new one" The Verizon rep transferred me to Apple where I asked for a new SIM. The Apple rep seem completely unprepared when I told him I needed a new sim and said that "Apple doesn't sell sim cards, you will need to go to the carrier" Then why did Verizon transfer me to Apple!? At this point, i'm going on the assumption that the SIM needs to be replaced, which doesn't look like its happening any time soon. I called over a dozen Verizon stores and none of them have the SIM cards. If the sim card is not fried, I guess I could activate the phone on my friends account and then deactivate it, and then reactivate it on my account, but I don't even know if thats possible anymore. If I get a new SIM, will I need to do any transferring from the other persons account? I will only be with them for the weekend. I'm pretty sure i'm just going to have to wait for Verizon to get new SIM's, all I do then is buy it? Then activate the phone on my account? Help! Update: Took the drive to Apple, asked for a SIM card, then went to Verizon to activate. Nightmare over.