Do they exist? I don't think so but I figure you guys would know best. If you're having a definate hardware problem with a 3 month old iPhone 5 and you take it into a Verizon corporate store, do they do any replacements in-store or is it all handled through mail? Closest store is over 30 min away and probably won't get a chance to step away from my desk until later this afternoon to call (that is if I can find the direct number to the retail store and assuming I'd get a straight answer). Thanks in advance for sharing any experiences.