I have been with Verizon for a few months after being with AT&T for 8 years and I have a question. When I am on a phone call and someone beeps through. It gives me the options to end call and answer or hold call and answer. Whenever I end call and answer it ends both calls, so i need to call the person back. Whenever I place the person on hold it says "multiple calls", when I was on AT&T it was state which person is on hold and which call is active. I have an iPhone 5, is there a setting I am missing that it list which person is on hold, also what could be causing both lines to disconnect, when you end call and answer? Is that normal for Verizon iPhones?