Verizon upgrade dates moved up?

haddman

macrumors regular
Original poster
Aug 1, 2008
236
0
Any chance that Verizon will bump up any upgrade eligibility dates prior to the iP5 release?? I'm not due until 5 December, and I bought the 4S last year at full price, so if they don't bump me up I'll wait the 2 months. This is actually the second iPhone I've bought at full price, I also did this with the 3Gs. My 4S is actually almost brand new, as apple just replaced it for having a faulty dock connector. I plan to give it to my wife to replace her iP4, and then I should have an upgrade eligible due every year between 1 of my 2 lines with each new iPhone release! So she get's a practically brand new phone as will I :D:D
 

mattopotamus

macrumors G5
Jun 12, 2012
13,285
3,432
many people on here have had different experience based on whom they talk to and how long they have been a customer. Best bet, call them yourself :)
 

pblakk

macrumors member
Apr 8, 2012
57
0
They will not move your upgrade date for the iPhone, this is a well talked about topic... they have contractual agreements with Apple. This is why a lot of Verizon store reps push Androids also. This seems to be certain with Verizon, although with ATT for instance, I have zero experience.
 

ECUpirate44

macrumors 603
Mar 22, 2010
5,750
8
NC
Sorry to hijack the thread... I'm not eligible for an upgrade until december, and I would really like not to wait that long. Can I get the phone by using an upgrade on a corporate account to get the subsidized price and then just activate the phone for my number?
 

chadrob30

macrumors 6502
Nov 13, 2007
277
0
In front of my Mac.
I literally just got a phone call from Best Buy, whom I bought my iPhone 4S from at release. They left a voicemail stating that I was now able to upgrade. I checked on their website and it shows that I am fully upgradable now, even though my contract isn't up til December 18. Does this mean on the 21st of September (if that's the real release date) I will be able to get the iPhone 5 at the upgrade price?
 

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SR45

macrumors 65832
Aug 17, 2011
1,501
0
Florida
Sorry to hijack the thread... I'm not eligible for an upgrade until december, and I would really like not to wait that long. Can I get the phone by using an upgrade on a corporate account to get the subsidized price and then just activate the phone for my number?
Sorry, but why ask use here ? Shouldn't you be calling the Carrier instead and get a definitive answer ? :confused:
 

Shrink

macrumors G3
Feb 26, 2011
8,931
1,598
New England, USA
I was in touch with Verizon Customer Service. I was told that part of the agreement with Apple stipulated that Verizon NOT move up upgrade dates.

My upgrade date is 10/7, and I asked if my upgrade date could be moved up a week or two, and was told it could not be done because of the contract with Apple. I called two more time to see if I could get a more flexible Customer Service Rep, and they all said the same thing.

They also said there was no problem moving up the upgrade dates for other phones (e.g.Android phones), but they were very firm that Apple insisted that the only way they would allow Verizon to market iPhones is if they accepted the stipulation that upgrade dates not be moved up.

Sorry for the bad news...:(
 

ECUpirate44

macrumors 603
Mar 22, 2010
5,750
8
NC
Sorry, but why ask use here ? Shouldn't you be calling the Carrier instead and get a definitive answer ? :confused:
Why not ask here? If someone here had done it before, that would answer my question. Why spend time on the phone/hold with Verizon customer service if I can find my answer from someone here?
 

irDigital0l

Guest
Dec 7, 2010
2,901
0
Why not ask here? If someone here had done it before, that would answer my question. Why spend time on the phone/hold with Verizon customer service if I can find my answer from someone here?
Because people have different experiences.

Why not actually ask them for his/her own personal situation?
 

ECUpirate44

macrumors 603
Mar 22, 2010
5,750
8
NC
I was in touch with Verizon Customer Service. I was told that part of the agreement with Apple stipulated that Verizon NOT move up upgrade dates.

My upgrade date is 10/7, and I asked if my upgrade date could be moved up a week or two, and was told it could not be done because of the contract with Apple. I called two more time to see if I could get a more flexible Customer Service Rep, and they all said the same thing.

They also said there was no problem moving up the upgrade dates for other phones (e.g.Android phones), but they were very firm that Apple insisted that the only way they would allow Verizon to market iPhones is if they accepted the stipulation that upgrade dates not be moved up.

Sorry for the bad news...:(
I'm more or less trying to take a phone from another account and use it on mine.

  1. Pay for the phone with the subsidized price on corporate account
  2. deactivate phone
  3. activate phone on my own account

I don't see why it can't be done, but just making sure.
 

pblakk

macrumors member
Apr 8, 2012
57
0
I was in touch with Verizon Customer Service. I was told that part of the agreement with Apple stipulated that Verizon NOT move up upgrade dates.

My upgrade date is 10/7, and I asked if my upgrade date could be moved up a week or two, and was told it could not be done because of the contract with Apple. I called two more time to see if I could get a more flexible Customer Service Rep, and they all said the same thing.

They also said there was no problem moving up the upgrade dates for other phones (e.g.Android phones), but they were very firm that Apple insisted that the only way they would allow Verizon to market iPhones is if they accepted the stipulation that upgrade dates not be moved up.

Sorry for the bad news...:(
They can report to you all of the account info you have with them, but a front line CS rep would need higher approval for any changes anyway, after a thorough supervisory review. This was always the case for the upgrade changes I've had with Verizon, of course none of them any iPhone.
 

Shrink

macrumors G3
Feb 26, 2011
8,931
1,598
New England, USA
They can report to you all of the account info you have with them, but a front line CS rep would need higher approval for any changes anyway, after a thorough supervisory review. This was always the case for the upgrade changes I've had with Verizon, of course none of them any iPhone.
The customer rep did consult with a supervisor. Unfortunately, the same answer...the deal with Apple precludes moving up upgrade dates for any new release iPhones.:(
 

jekjones1558

macrumors 6502
Sep 27, 2010
320
90
Well it sounds like the Verizon salesperson I spoke with today was just blowing smoke. My upgrade date is Oct. 10 and we leave on vacation Oct. 9. He said he thought I could get a 1 week early upgrade. I guess it won't be the end of the world if I don't get my iPhone 5 until I get home. <sigh>
 

pblakk

macrumors member
Apr 8, 2012
57
0
Well it sounds like the Verizon salesperson I spoke with today was just blowing smoke. My upgrade date is Oct. 10 and we leave on vacation Oct. 9. He said he thought I could get a 1 week early upgrade. I guess it won't be the end of the world if I don't get my iPhone 5 until I get home. <sigh>
Bummer... but yeah he doesn't know what he's talking about.
 

jekjones1558

macrumors 6502
Sep 27, 2010
320
90
I don't get it. Obviously I am dense where retail economics is concerned. If it is Verizon that is subsidizing the cost of the iPhone hardware, why does Apple preclude moving up upgrade dates? It seems like Apple gets its $$$ earlier and it is Verizon that "loses" contract revenue with earlier upgrades. As I say, I realize I am a marketing dunce.
 

haddman

macrumors regular
Original poster
Aug 1, 2008
236
0
I literally just got a phone call from Best Buy, whom I bought my iPhone 4S from at release. They left a voicemail stating that I was now able to upgrade. I checked on their website and it shows that I am fully upgradable now, even though my contract isn't up til December 18. Does this mean on the 21st of September (if that's the real release date) I will be able to get the iPhone 5 at the upgrade price?
Interesting, I'll have to try this. I bought my original Verizon iP4s at Best Buy.

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They will not move your upgrade date for the iPhone, this is a well talked about topic... they have contractual agreements with Apple. This is why a lot of Verizon store reps push Androids also. This seems to be certain with Verizon, although with ATT for instance, I have zero experience.
wasn't sure about VZW. Does AT&T still move dates up? I remember with them it seemed like I was eligible with every new iPhone!
 

Michael CM1

macrumors 603
Feb 4, 2008
5,676
272
My upgrade is still 6/18/2013, and I bought my phone pretty much the week it was available last fall. So that's already moved up about three months from two years. I doubt you'll get any slack unless you spend a ton of money with Verzion. I've only been a customer since last year, so I doubt I'm in line for a discount. Not that I'm looking to upgrade yet anyway.
 

haddman

macrumors regular
Original poster
Aug 1, 2008
236
0
Well it sounds like the Verizon salesperson I spoke with today was just blowing smoke. My upgrade date is Oct. 10 and we leave on vacation Oct. 9. He said he thought I could get a 1 week early upgrade. I guess it won't be the end of the world if I don't get my iPhone 5 until I get home. <sigh>
I bet if we tell them we are switching to AT&T they might change their tune!
 

SR45

macrumors 65832
Aug 17, 2011
1,501
0
Florida
Why not ask here? If someone here had done it before, that would answer my question. Why spend time on the phone/hold with Verizon customer service if I can find my answer from someone here?
Because Verizon is the source to go by, not someone here that may or may not know 100%. You have to go to the source anyway don't you ? ;)
 

ECUpirate44

macrumors 603
Mar 22, 2010
5,750
8
NC
Because Verizon is the source to go by, not someone here that may or may not know 100%. You have to go to the source anyway don't you ? ;)
So using that logic, don't ask anyone here about an Apple product because Apple customer service is the source.
 

groupersandwich

macrumors 6502
Sep 29, 2011
320
7
Tallahassee, FL
I don't get it. Obviously I am dense where retail economics is concerned. If it is Verizon that is subsidizing the cost of the iPhone hardware, why does Apple preclude moving up upgrade dates? It seems like Apple gets its $$$ earlier and it is Verizon that "loses" contract revenue with earlier upgrades. As I say, I realize I am a marketing dunce.
Apple doesn't prevent them from moving upgrade dates, that's just the company line from VZW. The iPhone costs carriers more per unit than Android phones thus they, particularly Big Red, are more restrictive on when they will let you upgrade to one. Apple couldn't care less how many times someone upgrades as long as they get their money. VZW on the other hand...