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That's strange, if memory serves right, I was able to do this with AT&T in the past.
 
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I think for those who have early upgrade options, it's not allowing it.
 
There's a lot of misinformation.

For those that can't do it through the app, what's your current account status? Do you owe money on your current device?

I own my phone on Verizon outright and it allows me to do a payment plan through Apple's App.
 
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There's a lot of misinformation.

For those that can't do it through the app, what's your current account status? Do you owe money on your current device?

I own my phone on Verizon outright and it allows me to do a payment plan through Apple's App.

I JUST qualified for an upgrade today, so I think maybe the system doesn't recognize it yet.
 
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