Resolved Verizon (VZW) Upgrade Fee Waived? - NOPE; NEVER.

Discussion in 'iPhone' started by willmtaylor, Sep 5, 2012.

  1. willmtaylor, Sep 5, 2012
    Last edited: Oct 1, 2012

    willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #1
    As of April 22, 2012, Verizon Wireless (VZW) initiated a $30 fee for all customers upgrading from one device to another. Article Discussion Thread. This fee is not applied onlywhen paying full (unsubsidized) price for a phone. While I've spoken with one rep. who said this can't be waived, I wanted to crowd-source MR.

    Has anyone been able to negotiate and either get that fee waived or been able to get other credits to negate it?

    Thanks for any input,
    -WMT
    :apple::apple::apple:
     
  2. bogatyr macrumors 65816

    Joined:
    Mar 13, 2012
    #2
    I switched my phone last week (iPhone 4S -> Droid Razr Maxx), no fee and they supplied the LTE SIM card for me. They never mentioned any costs either.

    EDIT: I brought in the phone. I did not purchase it from them directly. Perhaps if you buy from Amazon or Best Buy you won't have to pay the fee but if you buy direct you do?
     
  3. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #3
    It's if one purchases a subsidized phone from VZW (I.E. New Every 2), then one is charged with an additional $30 Upgrade fee.
     
  4. bogatyr macrumors 65816

    Joined:
    Mar 13, 2012
    #4
    Err yeah, I misread your OP.
     
  5. groupersandwich macrumors 6502

    Joined:
    Sep 29, 2011
    Location:
    Tallahassee, FL
    #5
    Part of my corporate discount reads "Activation Fees Waived".:D
     
  6. zachnelson macrumors 6502a

    Joined:
    Oct 23, 2010
    #6
    Same, unfortunately that's why I cannot help with this either.
     
  7. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #7
    Once that fee is charged, you can always call them and ask politely to have it removed.
     
  8. lulla01 macrumors 68020

    lulla01

    Joined:
    Jul 13, 2007
    Location:
    U.S
    #8
    Upgrade fee

    The upgrade Fee will not likely be waived. The big difference between verizon nd AT&T is that Verizon charges it upfront AT&T puts it on the bill.
     
  9. HeyGreggie macrumors 65816

    HeyGreggie

    Joined:
    Oct 8, 2011
    #9
    Capitalism
     
  10. willmtaylor thread starter macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #10
    I called and asked about mine: 20% off line & 25% off accessories but no fees waived. :(
     

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