Vertical lines on the side of the MBP screen when closing the lid

Discussion in 'MacBook Pro' started by paola105, May 6, 2008.

  1. paola105 macrumors 6502

    paola105

    Joined:
    Jun 21, 2007
    #1
    For some reason every time I close my MBP's lid from the right corner, those strange vertical lines appear along the left side of the screen and also when I press on the bottom left hand side. Is this normal?
    It doesn't happen when the lid is closed from the middle or the left

    While trying to close the lid:

    [​IMG]

    [​IMG]
     
  2. e12a macrumors 68000

    e12a

    Joined:
    Oct 28, 2006
    #2
    take it into the apple store or service center.

    sounds like you'll need a new LVDS cable.

    if this is a SR or newer MBP, you'll get a new top clamshell (includes LCD panel, apple logo back, lvds cable, and antennae)
     
  3. paola105 thread starter macrumors 6502

    paola105

    Joined:
    Jun 21, 2007
    #3
    Ok thanks. Yeah it's one of the SR MBPs.
    Do I need to call for an appointment w/ the Apple store?
    Also will they replace it for free? It's still under warranty.
     
  4. e12a macrumors 68000

    e12a

    Joined:
    Oct 28, 2006
    #4
    you'll need to go online and set up an appointment to meet with a genius.

    If that doesnt work you can always go to an apple service provider. They can do repairs just as fast if not faster, and its always good to support small business. :)

    yes the repair will be free if it is under warranty.
     
  5. anirban macrumors 6502a

    anirban

    Joined:
    Jan 9, 2007
    Location:
    Houston, TX
    #5
    If this issue didn't occur due to abuse, I am fairly certain they will take care of it for free.
     
  6. paola105 thread starter macrumors 6502

    paola105

    Joined:
    Jun 21, 2007
    #6
    Abuse never occurred. I'll be sure to make an appointment sometime next week.
     
  7. paola105 thread starter macrumors 6502

    paola105

    Joined:
    Jun 21, 2007
    #7
    Update:

    I met up with the mac genius today, he looked at it and immediately said they'll fix it. It'll take 2-5 days. I'm very pleased with their customer service. I can't wait to get my MBP back. ;)
     

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