Video app stuck after trying to watch rented movie

Discussion in 'iPad Tips, Help and Troubleshooting' started by SunnyFL, Jan 25, 2012.

  1. SunnyFL macrumors regular

    Joined:
    Jul 12, 2010
    #1
    I rented & downloaded 3 movies last week before a trip. I watched two of them without fail, however the plane ride home the second I went to play my final movie (One Day) the screen went dark on the video app without a glimpse of the movie. I can get out of the app and back in but only to the black screen. Reboot same thing. I have connected the iPad back to iTunes on my PC and I can see the movie in the rented folder on the iPad however it will not let me transfer it back into iTunes. Any ideas or do I just need to do a restore to the iPad?
     
  2. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #2
    Did you completely shut down the app, by closing it from the task bar?

    Double click home button, so task bar comes up, press and hold until the icon jiggles, then tap the little circle in the corner to completely close the video app.
     
  3. SunnyFL thread starter macrumors regular

    Joined:
    Jul 12, 2010
    #3
    That worked, Thanks The movie has expired though, but I can now use the app.
     
  4. verwon macrumors 68030

    verwon

    Joined:
    Jul 26, 2011
    Location:
    Seattle
    #4
    Very welcome! Sorry you couldn't watch it, though.
     

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