I am on the PB and I switched out my phone (from att to verizon) and now the voicemail transcription is no longer working. It used to work with my old phone.. but now it is totally gone. I tried a network reset. and restoring the phone and nothing works. I contacted Apple, but they cannot do anything helpful because I am on a PB. Has anyone lost voicemail transcription or know what to do to restore it? Thanks!