WARNING to eBay Sellers!


macrumors member
Original poster
Oct 21, 2002
Just wanted to tell you folks about an experience I just went thru while trying to sell my eMac on eBay (I was going to use the proceeds to help buy a new PowerMac).

First, it was a five day posting and on day three I get the following e-mail from eBay:

FPA NOTICE: eBay Registration Suspension - Section 9

Due to eBay site security measures, we recently had to remove your
information from our site. We sincerely apologize for this inconvenience.

To have your account restored, please send a faxed copy of your
driver's license, a valid phone number, and your eBay user ID to:

(801) 545 - 2700

Faxing the information requested above will be the quickest way to have
your account restored.

If you are not comfortable with that process you can visit our website
and write to us through the Help Pages for further explanation and
instructions on account restoration. To access the Help Pages, please visit
any eBay page and click the "Help" button found on the navigation bar
at the top of most of our pages. When the "Help" window appears, click
on the "My Account" tab, then the "Suspended Account" tab.

Thank you for your understanding.


Safeharbor Department
eBay, Inc.

I also got the following e-mail:

NOTICE: eBay Auction(s) Cancelled - Seller Suspended

Your auction(s):

2075188091 eMac 700Mhz G4/CD-RW/640 MB RAM/40 GB

have been ended early and all fees credited to your
account. Your auctions were ended for the following

* Account Suspension

You will be sent a separate notification regarding
your account suspension.

We thank you for your cooperation.

Customer Support (Trust and Safety Department)
eBay Inc

Luckily, I had my account re-instated this morning (without having to fax my drivers license), and the first thing I did was check my contact information and everything was current and correct. I don't have a lot of feedback on my account, only 9 comments, but they are all positive. I'm at loss for why I got flagged, suspended and my auction cancelled without even a warning or contact from eBay. My suspicion is that with the recent news about online fraud, I must have fit some sort of 'profile'. I have always relied on eBay for selling used computer equipment and never had any trouble before - this really came as a big surprise!

So, I guess it comes down to this - if you are looking to sell on eBay - be careful! Your auction may be shutdown without any warning and you may need to provide personal information to get back up and running! (or you'll end up on the group 'W' bench)


macrumors 68020
[captain obvious]

Never reply to emails such as these without further research/information.

Unless you can guarantee through headers/ip's... that this email did indeed come from the supposed sender, you may be about to get scammed.

This happens a lot with online things such as eBay and PayPal. Someone says they are PayPal (or whomever) in an email and you click a link to a cloned site, enter your passwords, and the next day, $500 is missing... you get the idea, Maybe your identity was stolen from a faxed driver's license and a loan taken out...

Independently call or email the site to verify its validity.

[/captain obvious]

(i realize in this case it was real for you)