WARNING to eBay Sellers!

Discussion in 'General Mac Discussion' started by kzoonut, Nov 27, 2002.

  1. kzoonut macrumors member

    Oct 21, 2002
    Just wanted to tell you folks about an experience I just went thru while trying to sell my eMac on eBay (I was going to use the proceeds to help buy a new PowerMac).

    First, it was a five day posting and on day three I get the following e-mail from eBay:

    FPA NOTICE: eBay Registration Suspension - Section 9

    Due to eBay site security measures, we recently had to remove your
    information from our site. We sincerely apologize for this inconvenience.

    To have your account restored, please send a faxed copy of your
    driver's license, a valid phone number, and your eBay user ID to:

    (801) 545 - 2700

    Faxing the information requested above will be the quickest way to have
    your account restored.

    If you are not comfortable with that process you can visit our website
    and write to us through the Help Pages for further explanation and
    instructions on account restoration. To access the Help Pages, please visit
    any eBay page and click the "Help" button found on the navigation bar
    at the top of most of our pages. When the "Help" window appears, click
    on the "My Account" tab, then the "Suspended Account" tab.

    Thank you for your understanding.


    Safeharbor Department
    eBay, Inc.

    I also got the following e-mail:

    NOTICE: eBay Auction(s) Cancelled - Seller Suspended

    Your auction(s):

    2075188091 eMac 700Mhz G4/CD-RW/640 MB RAM/40 GB

    have been ended early and all fees credited to your
    account. Your auctions were ended for the following

    * Account Suspension

    You will be sent a separate notification regarding
    your account suspension.

    We thank you for your cooperation.

    Customer Support (Trust and Safety Department)
    eBay Inc

    Luckily, I had my account re-instated this morning (without having to fax my drivers license), and the first thing I did was check my contact information and everything was current and correct. I don't have a lot of feedback on my account, only 9 comments, but they are all positive. I'm at loss for why I got flagged, suspended and my auction cancelled without even a warning or contact from eBay. My suspicion is that with the recent news about online fraud, I must have fit some sort of 'profile'. I have always relied on eBay for selling used computer equipment and never had any trouble before - this really came as a big surprise!

    So, I guess it comes down to this - if you are looking to sell on eBay - be careful! Your auction may be shutdown without any warning and you may need to provide personal information to get back up and running! (or you'll end up on the group 'W' bench)
  2. DeadlyBreakfast macrumors regular

    Aug 26, 2002
    In a dark corner somewhere. Help me..
    Just asking so dont get upset but did you by chance mention that the system came with x , y and z software installed and that you would leave it on but the buyer would be responsible for its removal etc etc .... IF you did that is definately why...
  3. idkew macrumors 68020


    Sep 26, 2001
    where the concrete to dirt ratio is better
    [captain obvious]

    Never reply to emails such as these without further research/information.

    Unless you can guarantee through headers/ip's... that this email did indeed come from the supposed sender, you may be about to get scammed.

    This happens a lot with online things such as eBay and PayPal. Someone says they are PayPal (or whomever) in an email and you click a link to a cloned site, enter your passwords, and the next day, $500 is missing... you get the idea, Maybe your identity was stolen from a faxed driver's license and a loan taken out...

    Independently call or email the site to verify its validity.

    [/captain obvious]

    (i realize in this case it was real for you)
  4. idkew macrumors 68020


    Sep 26, 2001
    where the concrete to dirt ratio is better
    alright, i can't seem to hit edit anymore, always quote....

    wasted post.

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