Web hosting reseller recommendations / warnings

[nfable]

I have another thread going on how much to charge for maintenance and hosting @ this thread on MR.

But this post is looking for web hosting reseller company recommendations and warnings; I've done 'web hosting reseller reviews' Goog searches several times, and seem to find conflicting recommendations wondering if these sites are just injected by confederates of a crappy hosting company trying to swell a rating, or conversely hated on by a competing host.

I was considering http://www.justhost.com b/c it seems reasonable on the surface: cheap, guaranteed uptime, etc. etc.; I had made that decision last week. Now when I'm ready to lay down some $, I do a simple Goog search 'justhost' and the first search page is full of 'Justhost sucks'.

Now I'm thinking http://www.greengeeks.com/ b/c Bambi would be happy, it'd be advantageous for my advertising 'green!'.

Any thoughts welcomed, or if someone actually knows of a truly neutral review site, please lay it down.

nf

 

[ChicoWeb]

I recently acquired another design/hosting business and they had a reseller account with Hostgator. I've kept that business stuff there, since they didn't have their own name servers, and I've had no problems with their reseller program. I'd recommend them.

 

[eto]

I'm with site5. Really happy with their support, prices, and enthusiasm since new owner/admin takeover.

 

[maflynn]

check out web hosting talk A great site dedicated to this very subject. One thread cannot do this subject matter justice. There's just too many variables.

Personally, I'm on ICDSoft, not the cheapest but they answer my tickets in < 10 minutes and offer great service/support. MediaLayer is similar, fast ticket resolution, great uptime.

Beware of hosting companies that offer so called unlimited bandwidth and small monthly fees. They typically over sell (sell more accounts then the resources to provide) and are typically horrible at customer service

 

[splitpea]

I'm with site5. Really happy with their support, prices, and enthusiasm since new owner/admin takeover.

Is their uptime / reliability / support responsiveness better than it used to be?

 

[snickelfritz]

ICDSoft has a good reseller program, and the service is definitely geared for professionals.
ie: no training wheels or consumer-level crap, and a very straight-forward and well designed account management panel.

 

[maflynn]

Is their uptime / reliability / support responsiveness better than it used to be?

Even though I mentioned uptime, it seems 100% of the web hosting companies advertise 99.99% uptime. I'm not sure if this is a valid metric at this point. Even Dreamhost which has a horrible track record advertises 100% uptime (even though that's not true).

 

[splitpea]

Even though I mentioned uptime, it seems 100% of the web hosting companies advertise 99.99% uptime. I'm not sure if this is a valid metric at this point. Even Dreamhost which has a horrible track record advertises 100% uptime (even though that's not true).

Yeah, there are all sorts of ways you can measure uptime. That's why I asked instead of looking at the stats on their front page. Often someone who's actually used the hosting will have a better sense of how often it goes down or slows down, and for how long.