What good is the coolest phone is you don't have the coolest network???

Discussion in 'iPhone' started by iPhoneNYC, Nov 25, 2007.

  1. iPhoneNYC macrumors 6502a

    iPhoneNYC

    Joined:
    Nov 25, 2007
    #1
    Copy of an email sent to Apple:

    Hi. I live and work in Manhattan. I switched from Verizon to buy
    an iPhone. I want you to know that the ATT network is significantly
    less than the Verizon network. For instance, cell phone reception is
    poor at 72 and Broadway, a major Manhattan intersection. When I
    travel, Verizon phones have better reception. I was just on a job
    where the ATT phones were in a location in Boston and had no
    reception while all the Verizon phones had reception. You must improve
    your network. At this rate I will simply switch back to Verizon at the
    end of the contract. I was on the cell phone with another iPhone
    customer who said "Let me get near my window because I have ATT." On
    a business level, what good is getting a million plus new customers if
    you can't keep them??? In other words, what good is it to have the coolest phone if you don't have the coolest network???
     
  2. darngooddesign macrumors G3

    Joined:
    Jul 4, 2007
    Location:
    Atlanta, GA
    #2
    its really quite simple, dont switch networks if it doesnt meet your needs.
     
  3. Geffen macrumors 6502

    Joined:
    Sep 23, 2007
    Location:
    Michigan
    #3
    Seems your email should have been sent to AT&T rather than to Apple.
     
  4. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #4
    All the networks have their bad spots. I was a Verizon customer in NYC from 1993-2005. Phones always spotty on the Cross Island Parkway with a lot of dropped calls, never worked in my bedroom but worked in the rest of my house and good luck getting a signal in my office unless near a window.

    ATT works fine on Cross Island Parkway, works in my bedroom and in my office. Doesn't work in my girlfriends house at all.

    /shrug
     
  5. overanalyzer macrumors 6502a

    Joined:
    Sep 7, 2007
    Location:
    Boston, MA USA
    #5
    Meanwhile I get reception in the basement of my office on my iPhone while no one else on other networks does. I agree with others that every network can be hit or miss, and that you're probably better off complaining to AT&T directly. If enough people complain about a specific area, they might actually add coverage to fix it.
     
  6. Killyp macrumors 68040

    Killyp

    Joined:
    Jun 14, 2006
    #6
    I can't speak for the US, but in the UK O2 is the best network to be on IMO. Best reception, in fact just about the only network which actually gets any reception where I live.
     
  7. iPhoneNYC thread starter macrumors 6502a

    iPhoneNYC

    Joined:
    Nov 25, 2007
    #7
    For the past couple of weeks, whenever a group of friends or co-workers sit down with cells phones I do a quick survey of who has reception and who does not. I've done this random survey often in Manhattan, in Boston and in Miami. The results are that Verizon has the superior system and in general ATT is lacking. In the short-term I agree that this is a problem to take up with ATT but in the long-run, "what good is the coolest phone if you don't have the coolest network?"
     
  8. thegoldenmackid macrumors 604

    thegoldenmackid

    Joined:
    Dec 29, 2006
    Location:
    dallas, texas
    #8
    Verizon is going to have the best reception, it's just more logical, they have the more advanced software.

    However, Verizon locks their phones-that stupid OS is annoying and won't sync with iSync leaving you (if you want compatibility with your computer and phone) to purchase either a phone running a Palm OS or Windows Mobile. Neither one of these are great-especially for people who just want to be able to send pictures between phone and computer w/ ease and these phones are generally more expensive.
     
  9. plumbingandtech macrumors 68000

    Joined:
    Jun 20, 2007
    #9
    I get better coverage with ATT then I did with tmobile.

    ATT just bought more spectrum so it even going to get better.

    If it really bothers you switch back to verizon.
     
  10. Small White Car macrumors G4

    Small White Car

    Joined:
    Aug 29, 2006
    Location:
    Washington DC
    #10
    In the U.S. this is mostly a function of CDMA (Verizon) versus GSM (AT&T).

    It's one of those funny situations where the older technology gives better service than the newer one simply because it's been around longer so it has more infrastructure built for it.
     
  11. erandall38 macrumors 6502

    Joined:
    Jun 24, 2007
    #11
    It is all preference.

    In my opinion ATT works much better than Verizon in my area.
     
  12. Amblinman macrumors regular

    Joined:
    Jul 31, 2007
    #12
    I have fantastic reception with AT&T out here in Northern CA, up and down the coast.

    However, my main question is why in the world would you switch carriers unless you knew you were getting good reception where you use your phone? People need to stop choosing carriers based on their phones. I didn't switch over to AT&T until I knew I'd get good reception. As much as I wanted an iPhone, if the coverage was terrible, no way I would have switched.
     
  13. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #13
    I would not call Verizon the coolest network but will say I have a Sprint Blackberry for work. I can talk for hours in my house. On my AT&T phones I could not, but I will tell you this much....on the iPhone I have reception in the house, not the best but I can take and make calls unlike before with the Sony T616, Moto Razr, and Moto Slvr. So yeah, technically my service is bad and I'm only 2 miles from a Cingular store; where you'd think they'd make sure you get service, but it's better on the iPhone.

    Up and down the coast on AT&T I get service in and out. Driving from Orange County to Oregon on PCH (Highway 1) I dropped service for a total of an hour all the way. Not bad considering the drive is long. Every place will have it's weak spots you just have to deal with it or get out of your contract with AT&T because their service coverage doesn't meet your needs.
     
  14. djellison macrumors 68020

    Joined:
    Feb 2, 2007
    Location:
    Pasadena CA
    #14
    The coolest network is whichever network gives you the best coverage where you need it.

    Doug
     
  15. emotion macrumors 68040

    emotion

    Joined:
    Mar 29, 2004
    Location:
    Manchester, UK
    #15
    Funnily enough I think O2 has the lowest 3G coverage and their EDGE ain't much better (if at all). I know about how poor the EDGE coverage is, I've just signed up to the iPhone tariff. A lot of the cells that should ahve been EDGE'd by now haven't been.

    I wish O2 would pull their finger out.
     
  16. QCassidy352 macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #16
    I switched from Verizon to AT&T for the iphone, and have found the coverage only very slightly worse. For the most part it doesn't matter.
     
  17. zilu01 macrumors newbie

    Joined:
    Nov 18, 2007
    Location:
    College Park, MD
    #17
    ATT reception is quite poor. Both my room mates have Verizon and always have service. I always have less than 2 bars and constantly get dropped calls. Though I find ATT's customer service much more helpful and friendly.
     
  18. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #18
    ++
     
  19. csi24 macrumors member

    csi24

    Joined:
    Nov 20, 2007
    Location:
    Maryland
    #19
    I always have four or five bars where I live. The coverage is great and the EDGE is pretty fast
     
  20. sub2rainen macrumors newbie

    Joined:
    Nov 26, 2007
    #20
    Switching networks

    Luckily, my family has a family plan with AT&T, so I had a preview of their phone coverage (though not EDGE) and it's good here in SoCal. However, I didn't know anyone in NYC on AT&T, so I had no frame of reference there. I want to switch to the iPhone because I have had multiple frustrating experiences with devices not syncing with my macs and I that is the main feature I care about in a phone -- having my calendar and contacts up to date across my devices. I do this with my iPod, but of course I can't enter on the fly or place calls from it.

    My main sticking points are the small hard drive on the iPhone and having to switch to AT&T to have a phone that works with my computers. I am no huge lover of my current carrier (Sprint), but it's the devil I know.
     
  21. mcarnes macrumors 68000

    mcarnes

    Joined:
    Mar 14, 2004
    Location:
    USA! USA!
    #21
    Once you factor in how annoying Verizon commercials are, it all evens out.
     
  22. chr1s60 macrumors 68000

    chr1s60

    Joined:
    Jul 24, 2007
    Location:
    California
    #22
    So you think Apple should switch to Verizon so you can get reception on 72 and Broadway? Just because you have had a bad experience does not mean that other people have. I almost always have full signal or only one bar missing over here in CA. I have traveled around the state and had no problems with signal. My best friend had Verizon and would lose signal all the time around my area, he bought an iPhone and now gets great signal everywhere. Does that mean Verizon is a horrible network? No. My point, you are one person with a negative experience... don't judge an entire network based off of it. Pick the network that works best in the areas you are traveling to or live in, not the network with the phone you think is cool.
     
  23. JD914 macrumors 6502a

    JD914

    Joined:
    Sep 24, 2007
    Location:
    Dutchess County NY
    #23
    I have excellent reception with T Mobile on my iPhone. I have all the coolness and benefits of an iPhone and never switched carriers :cool:

    BTW Verizon may have the "best" service but by far has the worst cell phones on the market.
     
  24. EricNau Moderator emeritus

    EricNau

    Joined:
    Apr 27, 2005
    Location:
    San Francisco, CA
    #25
    What? :confused:

    My Verizon RAZR syncs perfectly fine with iSync. ...You just can't sync files.
     

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