So I ordered a MB 2.0 last night after 2 phone reps and 2 chat reps confirmed "beyond a shadow of a doubt" that the base macbook 2.0 indeed had an illuminated keyboard option. Today; they confirmed it was a mistake and took the option to add it off the store cart. My card has already been charged and my order has already been shipped. The return / credit process will take probably a month to get sorted out. Has anyone received any concessions from Apple for the inconvenience?