What is your experience with sending in the iPhone to get a cracked screen fixed?

Hieveryone

macrumors 601
Original poster
Apr 11, 2014
4,940
1,874
USA
How long did it take? Did your photos get erased? Did they do a good job?

I am in U.S.
 

Reno Raines

macrumors 65816
Jul 19, 2015
1,307
578
Are you near an Apple Store? If so just make an appointment and they can do it pretty quick in a lot of instances. As far as sending it in via mail I am not sure. I will have to let another comment on that as I am not too sure. Also there are third party places that can do it but do your research first.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
32,904
33,746
How long did it take? Did your photos get erased? Did they do a good job?

I am in U.S.
If you're sending it in, it can take approximately a week depending on business days and or when they receive it. But if you are having the repair completed in store, which I would suggest, it's a much quicker method and you can have it within the same day.

And yes, Apple does a good job with their repairs. I only use them over any other repair service.
 
Last edited:

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,217
Jacksonville, Florida
How long did it take? Did your photos get erased? Did they do a good job?

I am in U.S.
Always do a encrypted backup including your images BEFORE you go to the Apple store or mail it in. They might replace your entire phone. Quality of repairs is up to the person doing the work. Note if their are any scratches on your device before turning it over.
 
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