What is your experience with sending in the iPhone to get a cracked screen fixed?

Discussion in 'iPhone' started by Hieveryone, Jul 18, 2017.

  1. Hieveryone macrumors 68040

    Apr 11, 2014
    How long did it take? Did your photos get erased? Did they do a good job?

    I am in U.S.
  2. Reno Raines macrumors 65816

    Jul 19, 2015
    Are you near an Apple Store? If so just make an appointment and they can do it pretty quick in a lot of instances. As far as sending it in via mail I am not sure. I will have to let another comment on that as I am not too sure. Also there are third party places that can do it but do your research first.
  3. Relentless Power, Jul 19, 2017
    Last edited: Jul 19, 2017

    Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    If you're sending it in, it can take approximately a week depending on business days and or when they receive it. But if you are having the repair completed in store, which I would suggest, it's a much quicker method and you can have it within the same day.

    And yes, Apple does a good job with their repairs. I only use them over any other repair service.
  4. Newtons Apple Suspended

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    Always do a encrypted backup including your images BEFORE you go to the Apple store or mail it in. They might replace your entire phone. Quality of repairs is up to the person doing the work. Note if their are any scratches on your device before turning it over.

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