When I purchased my 17" Powerbook from Amazon.com, they were offering a $200 promotional offer (store credit) if you purchased a computer of $2000 or more - to be mailed 4-6 weeks after the order is placed. I ordered on Feb 28th, the Powerbook was shipped on 4/1, and it's been over 6 weeks and I still haven't received the certificate (e-mail). Here's my correspondence: The '2-3' business days had passed and I hadn't heard anything, so I decided to follow up. If I don't hear anything back by Friday (tomorrow) evening, I will (attempt to anyways) pursue this matter with a supervisor. But I'm wondering what other means I have of collecting this? I feel that Amazon.com is not following their own guidelines and promised date. Does the FTC enforce such transactions? Would pursuing the matter with them be useful if Amazon.com continues to drag their heels? Here are the details on the promotion Thanks for any help.