What the heck is using up my iCloud storage space??

Discussion in 'iPhone' started by Boob, Sep 3, 2012.

  1. Boob, Sep 3, 2012
    Last edited: Sep 3, 2012

    Boob macrumors member

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    Sep 3, 2012
    #1
    For some reason, my backups used to only be a few mb but now it's using over 2gbs. I only have around 1500 messages and 3 downloaded apps.

    Pic: http://postimage.org/image/rn1v9jt7p/

    For whatever reason, my backups went from being around 400mb to over 2gb. I haven't downloaded anything or used my phone differently at all. The only thing I can think of is that I took 6 videos and sent them to a friend in iMessage but I deleted the videos before making a backup. They're no longer in the video/camera app.

    I've tried numerous device resets, erases, and restores and still something is eating away at my cloud storage space. The only thing I have enabled in the iCloud settings is contacts, and I only have 90 contacts on my phone.

    Help!
     
  2. Boob thread starter macrumors member

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    Sep 3, 2012
    #2
    Anyone have any idea what's using up all the other space?
     
  3. wrkactjob, Sep 3, 2012
    Last edited: Sep 3, 2012

    wrkactjob macrumors 65816

    wrkactjob

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  4. Bradc972 macrumors newbie

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  5. Boob thread starter macrumors member

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    Sep 3, 2012
    #5
    I have 21 pics in the camera roll and no videos. It even shows only 38.3 MB in the pic I posted.
     
  6. Boob thread starter macrumors member

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    Sep 3, 2012
    #6
    If you send videos you recorded to ppl in iMessage do they take up lots of space in iCloud backups and vice versa? I sent like 6 videos to a friend of mine but I deleted them from the video/camera/photo app so they wouldn't use up memory on my phone.
     
  7. andybno1 macrumors 68040

    andybno1

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    #7
    try clicking show all apps and go down each one as a starting point
     
  8. Boob thread starter macrumors member

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    Sep 3, 2012
    #8
    I did and each of them say No Data
     
  9. andybno1 macrumors 68040

    andybno1

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    #9
    without seeing your list of apps I can't really say..... try deleting the current icloud backup and try again?
     
  10. Primejimbo macrumors 68040

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  11. atstechs macrumors newbie

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    Jun 15, 2012
    #11
    Do this.

    I recorded some videos(a lot actually) and a day or so later I transferred them off to my computer. ICloud was using 4.5 gig of data but I only had 1 gig on the phone. It was because it backed up the videos, but it does not sync with your phone so it still has them even if you delete them off the phone. I had to delete my backup and it was back to normal
     
  12. Boob thread starter macrumors member

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    Sep 3, 2012
    #12
    This is what I think happened to me but I deleted my backup, made another one and it always says I have 2.9GB left no matter how many times I deleted the backup. I even deleted my iCloud account and re-activated it again and still same issue.

    Also, the three apps showed in the pic I posted are the only ones I have. I deleted the rest thinking it'd make a difference but it didn't.
     
  13. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
    #13
    Shouldn't matter what's on your phone now, but what was on it in the past. It's keeping a backup of prior items first.

    If you are content with the content (funny sentence) on your phone at present, just delete the backups and then re-backup using iCloud.

    It also provides a breakout of your data usage so consult that to narrow it down.
     
  14. Boob thread starter macrumors member

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    Sep 3, 2012
    #14
    I keep deleting my backups and then making new ones but I'm left with the same 2.9GB when I should have well over 4.5GB left for how little I have on my phone. I have a 16GB 4s.

    From the General menu in Settings (if this matters)
    Capacity: 13.6GB
    Available: 9.9GB

    That's with 200 songs, 3 apps, and 21 pictures. All videos I had previously were deleted. Only thing is I sent them to a friend using iMessage so they're stored in the message now.

    So where does iCloud store these 'invisible' videos that are no longer on my phone whenever I make a backup yet every time I make a backup they use said memory from videos. And the videos are nowhere to be found on my phone. Something's wrong here.
     
  15. Boob thread starter macrumors member

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    Sep 3, 2012
    #15
  16. kailibur macrumors member

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    Apr 7, 2011
    #16
    im guessing, just guessing, that what is using up all your space is pictures of boobs, based off your username. :cool::rolleyes:
     
  17. Boob thread starter macrumors member

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    Sep 3, 2012
    #17
    Nice try but the camera roll states 38.3MB used

    ----------

    So I think those 5-6 videos I had before deleting are stuck somewhere in iCloud and being backed up but they don't appear on my phone or take up any space on it. How the heck does this even happen?

    ----------

    iCloud.com seems pretty useless
     
  18. Dwalls90 macrumors 601

    Dwalls90

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    #18
    That was my initial question, can you post a screen shot of a breakdown of all the items?
     
  19. Boob thread starter macrumors member

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    Sep 3, 2012
    #19
    You mean the apps? If so I already posted them in post #16.
     
  20. jomirrivera macrumors 6502

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    Mar 15, 2011
    #20
    If the videos are inside iMessage, their are being pushed to the iCloud backup!

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    Go to settings>iCloud>storage and backup>Manage storage>iphone

    There you will see a breakdown of all the apps being backed up to iCloud and their size.
     
  21. Boob thread starter macrumors member

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    Sep 3, 2012
    #21
    ...I've posted this multiple times ITT. Yes, I've deleted the backup. Made another, still same problem. Deleted that one, repeat. Etc, etc.



    So if people send you videos or vice versa and you make an iCloud backup, the videos use space in the backup? That's weird because friends and I have sent videos in iMessage back and forth in the past and they're still there but they haven't seemed to take up much space.

    ----------

    Ok apparently, deleting multiple videos in iMessage at once didn't delete them at all but when I deleted them individually it freed up memory. Makes sense now.
     
  22. tennisproha macrumors 6502a

    Joined:
    Jun 24, 2011
    Location:
    Texas
    #22
    Yes. Any data in your messages app is backed up. Even though you deleted the videos from your videos app on the phone, they are still present elsewhere. This resolves your issue.

    However, my understanding was that messages don't count against your icloud storage limit. Call iCloud customer service, they'll tell you whats going on.

    On a side note, once something is uploaded to iCloud, it's there for a certain amount of time. So for instance, say you backed up a video then deleted the whole back up. When you create a new back up, it'll only take a few seconds because anything you've backed up in the past remains on the server even if you delete it.
     
  23. kannesss macrumors 6502a

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    Above.
    #23
    On my iPhone, videos take a huge chunk of the storage
     

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