I thought I ask the MacRumors bunch this question since there's many forum users, and it's an interesting mix of people. Anyways, here's the problem: My neighbor downstairs moved in some number of months ago (I don't have an estimate of when, but some lady and her family moved within the year). About two or three months ago, the lady downstairs came upstairs when my mom was home to complain about some noises from our apartment. My mom's English isn't very good, so she said sorry and the lady left. My mom does admit she dropped a chair when she was taking it in the kitchen to use as a step to get some stuff out of the higher cabinets. A month later, the lady downstairs comes up again. She has her arms crossed. This time I was home and it was around 6 PM so she complained to me about some more noises. I apologized and that was that. I didn't know what she was talking about this time. In a couple of weeks, the lady comes upstairs again, and she complains about noises, yet again. This time I had a reason for the noise. Our apartment is relatively old and hasn't been renovated since we haven't moved out and lived there for 8 years. So, some of the floor boards are pretty loose and saggy in other places. I then added a lie about I did call the management to ask what to do and they said they would require renovation (since that's what's happened with every other apartment in the area). So, she said alright and that she wants to be reasonable and left. So I thought I ended that peacefully. Earlier this evening, there's a knock at our door. I check the door to find my not-so-friendly neighbor. This time she has an attitude (understandably) and says, "you know why I'm here." So I nodded cautiously. And she said something about how she called the management office and how they said there was no record of me ever calling them (since I lied) and they told her to feel free to call the police. But, she said she wouldn't call the police because she doesn't want to be an ****** (wasn't her exact words, but she used the word "butt" in there somewhere) Well, I said, "where are the sounds coming from this time?" She told me it was the kitchen since 6 AM. Now, at 6 AM, I'm preparing for school and my mom is in the kitchen making breakfast for our family. So she's busy running back and forth. And basically her whole day is in the kitchen. She cleans the dishes, floor, the counter tops, and then it's lunch time. So she's back in there, then she's out for a couple of hours until dinner. To compromise would require huge lifestyle changes or something because that would be too difficult for us. Anyways, I told her I'd call the management office (for real, this time) again and see what to do. Tomorrow, I'm going to call after school and straighten some things out. But, I've got a defense. During the 8 years we've lived there, we never had any complaints from our neighbors downstairs until now. We have had many neighbors upstairs that had little kids that ran around, pounding the ground, and dropping the things, but we never complained. And these kids would do it for hours into the night. Our current neighbors above have creaky floors like hours even though their apartment was renovated before they moved in and we hear sounds when it's late at night, but we don't complain. I understand some people have different amounts of toleration, but shouldn't there be some reasonability by my neighbors? In my room, I usually walk by and there's a huge part of my floor that creaks and is loose. It doesn't help my grandma that sorta limps is passing over. We get some knocking there, too. Like I've said, we lived in the same apartment for 8 years. We would've moved out, but things came up to prevent us purchasing a house and my dad is very reluctant to buy a house because the ones nearby are all over 20 years old. So, moving out is out of the question. I predict tomorrow the management will only say that we would have to move out for them to do anything at all or at least send a maintenance guy to check it out. Because there is literally a sag or creaky floor in every room. The kitchen and my room seem to be the worst because the neighbors downstairs whack the ceiling with something. But, sometimes it's for the most ridiculous things. For example, I sat at my computer. Then, I literally put one foot down and I feel a thud back at my foot from downstairs! Now, I know they have a kid, and maybe they're messing with me, but they repeatedly whack the ceiling when I walk by. And there's no point in brining their maintenance people. They're total ditz. I ended up finishing some of the repairs they performed. It's not possible for us to move out unless the management can compensate us. They'll have to either give us a new apartment or pay us because we are in no position to move furniture in or out. There's just too much to move. I would let my dad take care of matters, but he has a ridiculous temper. From knowing him, my mom, grandma, and I believe he will blame us for walking around and some other BS since he never can admit wrong-doing to anything for all the years my mom and grandma have known him. He even gets fidgety if you make a small sarcastic insult. Taking another example, he yells at us whenever we suggest purchasing a house by blaming us for not wanting to move (at the time, the school boundaries weren't changed) Anyways, here's my plan: Call tomorrow. Complain about the management (make it sound like I did leave a complain about the floors before ), complain about the neighbor's reaction, and hope they have a plan to fix it. Well, I hope you guys can help out and give suggestions. Thanks. I can see where I'm wrong, so feel free to point it out, as well. EDIT: I needed to add. The times I've seen my neighbor, her eyes looked watery and/or blood-shot. We wonder if she's really stressed out, going insane, or has some sort of disorder.