What's the official word on upgrading hd on imac 27? Will it void the warranty?

Discussion in 'iMac' started by daytrade, Jan 17, 2010.

  1. daytrade macrumors newbie

    Oct 24, 2009

    Have a quick question. I'm considering buying an Imac from a reputable Apple imac reseller on Ebay that manually upgrade the hd's to either 2tb or an ssd drive on the imac 27. Will apple not honor the warranty and void it if they see the hd were not upgraded by them should the warranty ever have to be used?

    Also, if the imac ever needs to be replaced by apple, do I
    lose the hd for a stock imac model with only
    1tb hd? Hope that makes sense.

    Thanks in advance for the replies.
  2. Kronie macrumors 6502a


    Dec 4, 2008
    Why not call Apple and find out?
    You will get slightly different answers from every post here.
    My understanding is that if you open the unit in any way it voids the warranty and the only serviceable part is the RAM.
  3. DoFoT9 macrumors P6


    Jun 11, 2007
    this topic will probably become very technical realll soon. if apple recognises that its not the default HDD, they will probably say your warranty is voided.

    however, there are lots of "legal-savvy" users here that say apple has no place in saying that, i dont understand why but yea....

    i would say do it yourself, that way you know that you can be careful - who knows how careful/careless this ebay guy will be.
  4. RandomKamikaze macrumors 6502a


    Jan 8, 2009
    My personal rule is, that is it is in the manual, then crack on knowing everything is on your side.

    If its not, tread with caution, as even if you can get out of it on a technicality do you want that hassle? And if you lose, what about the cost?

    I believe in the manual, it only states memory, therefore I would say don't do it until your warranty has expired. Unless you are comfortable changing it back if there are any problems but without leaving any evidence
  5. MacHamster68 macrumors 68040


    Sep 17, 2009
    thats what apple support says

    You may install memory (RAM, VRAM), and other customer-installable parts without voiding your Apple warranty.

    Apple's warranty states:

    "This warranty does not apply...if the product has been modified without the written permission of Apple..."

    Adding memory (DRAM, VRAM) or other user-installable upgrade or expansion products to an Apple computer is not considered a modification to that Apple product. Therefore, it is not necessary to obtain Apple's written permission to upgrade or expand an Apple computer. While Apple strongly recommends that you retain the services of an Apple Authorized Service Provider to perform any product upgrades or expansions, you will not void your Apple warranty if you choose to upgrade or expand your computer yourself. However, if in the course of adding an upgrade or expansion product to your computer, you damage your Apple computer (either through the installation of, or incompatibility of the upgrade or expansion product), Apple's warranty will not cover the cost of repair, or future related repairs.

    so i would rather do it myself then risking someone at ebay to do it

    as everybody can offer upgrades at ebay , if goes well for a while you get good feedback ...but
    i could offer it too ,i have experience in pc upgrades ,and i know my macs inside out
    and i have good feedback on ebay too
    so i could call myself a mac specialist and offer upgrades , despite the fact that i never even have owned a iMac build after 2002 and offer upgrades on iMacs 27".. i even have 2 suction cups ...ok its actually the screen holders of my garmin and tomtom satnavs, but it might work, i could always use a screwdriver to wiggle out the glass ..so you get the idea ..do you want your iMac which is new to undergo such treatment ?

    so i would be VERY VERY careful at ebay , ok there are some honest people out there on ebay who know what they are offering, but there are a lot of black sheeps too ,
    and are they insured if they damage your imac ... removing the glass and drop broken, screwdriver dropped on the now unprotected lcd display ...will you get it replaced ..and when ?
    at a apple repair center you are on the safe side if they break it they repair it and no warranty voided.. might be worth the extra money

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