When I call, the receiver of my call can not hear me, unless the speaker is on

Discussion in 'iPhone Tips, Help and Troubleshooting' started by D200, Jan 30, 2014.

  1. D200 macrumors newbie

    Joined:
    Nov 23, 2010
    #1
    When I call, the receiver of my call can not hear me, unless the speaker is on. Reinstalled IOS7 new, and it would not make a difference, Any ideas, suggestions? it doesn't sound logic to me, since the speakerphone still works...

    Thanks in advance,

    M
     
  2. ugcop macrumors 6502a

    ugcop

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    Traveling @ Warp Speed ...... USA
    #2
    Are you making a standard call or a VOIP app?
     
  3. D200 thread starter macrumors newbie

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    Nov 23, 2010
  4. ugcop macrumors 6502a

    ugcop

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    #4
    Go to setting / phone and make sure TTY is turned off.
     
  5. D200 thread starter macrumors newbie

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    Nov 23, 2010
    #5
    Thanks. It is turned off (not green). what does TTY mean? I have my phone factory reset, so everything is 'clean'...

    Thanks again
     
  6. ugcop macrumors 6502a

    ugcop

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    #6
    It is a teletype system for the deaf and kills the microphone on outgoing calls.
     
  7. D200 thread starter macrumors newbie

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    Nov 23, 2010
    #7
    Oh, thanks.

    I posted the same question on the Apple support forum, and a person suggested, it may be the lower mic at fault, since the speaker phone does use the upper mic, close to the earphone.

    Thanks for your help!

    M
     
  8. ugcop macrumors 6502a

    ugcop

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    #8
    So, which iPhone do you have?

    The only other way the speaker gets turned off is the earphone jack but that would create other symtoms you don't have.
     
  9. D200 thread starter macrumors newbie

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    Nov 23, 2010
    #9
    4S. Now you gave me an idea, I will try to put the earplugs in and see if it does anything.

    ----------

    Well, it didn't do anything...

    Thanks for your input!

    M
     
  10. ugcop macrumors 6502a

    ugcop

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    #10
    No problem but just FYI there is only the one mike on the 4S and it is at the bottom.

    There is the mute button but it is electronic and by default is off.

    You might make a call and toggle the mute switch a few times to see if that does anything for you.
     
  11. D200 thread starter macrumors newbie

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    Nov 23, 2010
    #11
    Well, while playing around, I realized that there is a mic, next to the ear bud jack, that works with the speakerphone. Any way, will see, if I can get it fixed, without buying a new one...

    M
     
  12. ugcop macrumors 6502a

    ugcop

    Joined:
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    #12
    Well, just looked back at original post and you didn't say and I guess I assumed you had tried a reboot with home and power button..
     
  13. D200 thread starter macrumors newbie

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    Nov 23, 2010
  14. OddyOh macrumors regular

    OddyOh

    Joined:
    Nov 29, 2005
    Location:
    Regina, SK, Canada
    #14
    same problem here

    Sorry to reload an old thread, but I'm having the exact same problem. I have an iPhone 5, and now my Phone app is having the same problems. iOS 7.1.1, 64GB model.

    If I answer an incoming call, I can't hear the caller, and they can't hear me. There is zero sound in/out of this phone through the mic/speakers. However, switching the call to speakerphone works normally. Also if I plug in headphones, it works.

    All other audio apps work fine though (recording apps, music, etc), so it's not (or doesn't seem to be) a hardware problem.

    Thanks for any ideas. This is a replacement iPhone 5 I got in Sept 2013, because my first iPhone 5 had the "purple spots in all photos" problem. :roll eyes:

    I don't have Applecare, and there's not an Apple Store in my province (so nearest one is like 10 hours away).

    Thanks.
     
  15. D200 thread starter macrumors newbie

    Joined:
    Nov 23, 2010
    #15
    Hey OddyOh

    In my case, I got it solved with the change of the charging port. It cost me $50 at a local shop... If you are adventurous, you can get them for about $10 online. Hope you get it resolved!
     

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