Where do I stand with iphone problems?

Discussion in 'iPhone' started by purpleparrotuk, Jul 19, 2013.

  1. purpleparrotuk macrumors 6502a


    Jun 26, 2010
    Have has problems with an iphone 5 for months now. 90 percent of the time whenever I make a call it connects but I can't hear anything until I turn speakerphone off and on.

    I have had my phone changed and also my sim. But it is still doing it. I am on the three network on an 18 month contract. Can I reject the phone deal in the apple store or do I have to go back to carphonewarehouse where I purchased it nearly a year ago? I don't see why I should be paying for a phone if i can't use it as a phone!
  2. cambookpro macrumors 603


    Feb 3, 2010
    United Kingdom
    The Apple Store should be able to help you out. If they can diagnose the problem, they'll probably replace the phone and get you back up and running.

    Your 3 contract shouldn't be affected.

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