Where do I stand with iphone problems?

Discussion in 'iPhone' started by purpleparrotuk, Jul 19, 2013.

  1. purpleparrotuk macrumors 6502

    Joined:
    Jun 26, 2010
    #1
    Have has problems with an iphone 5 for months now. 90 percent of the time whenever I make a call it connects but I can't hear anything until I turn speakerphone off and on.

    I have had my phone changed and also my sim. But it is still doing it. I am on the three network on an 18 month contract. Can I reject the phone deal in the apple store or do I have to go back to carphonewarehouse where I purchased it nearly a year ago? I don't see why I should be paying for a phone if i can't use it as a phone!
     
  2. cambookpro macrumors 603

    cambookpro

    Joined:
    Feb 3, 2010
    Location:
    United Kingdom
    #2
    The Apple Store should be able to help you out. If they can diagnose the problem, they'll probably replace the phone and get you back up and running.

    Your 3 contract shouldn't be affected.
     

Share This Page