Where do you find Verizon's online chat support?

Discussion in 'iPhone' started by FooArk, Sep 14, 2012.

  1. FooArk macrumors 6502

    Joined:
    Mar 16, 2011
    #1
    Cant seem to find it on the site. Saw it there last night
     
  2. SR45, Sep 14, 2012
    Last edited: Sep 14, 2012

    SR45 macrumors 65832

    SR45

    Joined:
    Aug 17, 2011
    Location:
    Florida
    #2
    I have it, but cannot seem to get on for some reason. Getting a "BAD GATEWAY" message

    One below is for 4G but if ever we can get in, one can migrate to other boards and chat. Still no go for me for some reason

    https://community.vzw.com/t5/4G-Discussion/bd-p/4GDiscussion
     
  3. spacebetween macrumors regular

    Joined:
    Sep 11, 2012
    #3
    From what I understand, it only pops up when there is a representative available to chat. Used it last night and just had to keep refreshing until it popped up. I found it easiest to just go through the site as though you are looking to open service. About two or three clicks in and you normally see the chat feature on the upper right hand of the screen when someone is available.
     
  4. FooArk thread starter macrumors 6502

    Joined:
    Mar 16, 2011
  5. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #5
    Not surprising given the volume they must be dealing with.
     
  6. SR45 macrumors 65832

    SR45

    Joined:
    Aug 17, 2011
    Location:
    Florida

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