Where iPhone 4S Case hooks on caused a chip. Noticed when taken off.

Discussion in 'iPhone' started by SethRogen, Jan 20, 2012.

  1. SethRogen, Jan 20, 2012
    Last edited: Jan 20, 2012

    SethRogen macrumors 6502

    Joined:
    Jun 8, 2009
    #1
    I bought a case for my White iPhone 4S at Apple. Haven't dropped it once. Case is hooked on the top left and right corners. I took it of and the left corner is chipped on the white part. The case they gave me caused this obviously from being tight and I can show them.

    Would they able to repair it for me? I have insurance.

    If not, how much does it cost for Apple to repair it.
     
  2. Arnezie macrumors 65816

    Arnezie

    Joined:
    Oct 10, 2011
    #2
    No apple is not going to give you a new phone on warranty because of a case YOU put on the phone. Now if you have apple care+ pay the 50$ and swap it if it means that much to you. Otherwise don't worry about it ,it's a phone
     
  3. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
  4. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #4
    Same thing happened to me. Eventually I got over it, my case even took a small chunk off the top so it looks like someone took a knife and scraped it.

    Took off my SP too and now Im just using the phone without anything but skins.

    I absolutely LOVE using the iPhone without a SP. first time I have ever used an iPhone without any protection. I only use skins because I hate and regret getting the white iPhone.

    Since Im not selling this one, (giving to to my mom) I really stopped caring about the phones look. My white 4S has like 3 chips and a chunk missing from that cheap *** plastic border.

    Oh and yes I will be replacing it before giving it to my mom. My mail never shows I have any, EVER. After 2 restores and set up as new it still doesn't show any mail. Apple agreed to swap, made a note of it in the system. But I'm not replacing this yet because of how horrible the yellow screens are!
     
  5. Rocko1 macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
    #5
    Why not try? Apple replaced phones when their bumper scratched the antenna band. Try it.
     
  6. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #6
    Does it bother you that much to get it replaced?
     
  7. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #7
    In that case it was a bumper created by Apple. Sounds like the OP just bought a case from the Apple store. Apple isn't going to fix damage that another company's product caused.
     
  8. Rocko1 macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
    #8
    They might. If they sell a product that damages their branded product, they are liable to some extent.

    Try it. Worst case they will say no, then you can tell them it's not a good idea to endorse products that damage the iPhone.

    ----------

    What case is it so we can avoid it?
     

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