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TheRealAlex

macrumors 68030
Original poster
Sep 2, 2015
2,857
2,015
It’s been a while and I don’t have an iPhone but I Do have an iPad Pro 11”. Ok and my brother in Chicago has an iPhone XS. Today we tried a FaceTime call and his FaceTime button is greyed out on my iPad Pro so I cannot click it. And On his iPhone if he tries to FaceTime me he says it rings once and hangs up it never rings on my end.

please help any ideas would be helpful.
 

AutomaticApple

Suspended
Nov 28, 2018
7,401
3,377
Massachusetts
It’s been a while and I don’t have an iPhone but I Do have an iPad Pro 11”. Ok and my brother in Chicago has an iPhone XS. Today we tried a FaceTime call and his FaceTime button is greyed out on my iPad Pro so I cannot click it. And On his iPhone if he tries to FaceTime me he says it rings once and hangs up it never rings on my end.

please help any ideas would be helpful.
Take a look at this Apple support article.
 
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