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Discussion in 'iMac' started by MnkyPwz, May 7, 2010.
Move along, nothing to see here.
I don't see the issue being so outrageous that it warrants a class action suit. You can return your product, you can go through 12 of them if you want, returning them for what some may think are minor issues, and they were even giving money back along with processing refunds. If you ask me, they're handling things better than some of the other manufacturers had in the past. Toshiba had an issue with monitors like 7 yrs ago which prompted a C.A. suit. The complainants won due to the fact that Toshiba didn't fix crap...they didn't accept returns, either. The screen was blacking out (something making the backlight not work). Now, THOSE are certainly a reason for a suit.
I really can't stand it when people do this.. BUT...
Haha. Hypocrit? Yes!
IMHO I think the case would fail miserably.
If you know they have issues don't buy. That's what we are doing. In the end, if this issue upsets enough customers Apple is digging its own grave.
I've had 3 replacement screens and Apple are not offering any more replacement screens and are not able to provide a resolution to the yellow tinting and grey banding.
I appreciate the efforts apple has put in to try to get this resolved, but at the end of the day, I'm stuck with a product that's not 100%. Not happy at all.
OP you wouldn't happen to be from California would you?
You can try, but you'll most likely not win. In fact, Apple probably won't even take you seriously, nor will the judge. Apple has some of the world's best lawyers working for them, and I doubt that you can would wanna spend that much money hiring a lawyer, then spending weeks, if not months, waiting for anything to even happen. Chances are, Apple will win this case only because you have no hard evidence of any of this stuff ever happening. You can't just go to court and say 'oh, I went online and a bunch of people there said that they had screen issues, even after getting their screen/computer replaced.'
It's not real evidence, and I'm not sure if this case would even get attention from the media.
So, if you really want Apple to fix this issue, you need to find a way to make it go mainsteam. In other words, make it a big deal, and put it in the news and on TV. If this issue is global, Apple will have no other choice but to fix it.
People need to find something more useful to do with their time. They also need to learn how to spell and how to form a proper sentence.
That being said, Apple does a lot more for the consumer in terms of product replacement/refunds when a customer is not happy. A class action lawsuit would probably lead to an end of their good customer service, and they'd become like every other company.
Got a problem with the iMac? Don't buy it.
The overwhelming majority of iMac owners have no issue with their iMacs. People are always going to complain on forums, but really you have no basis for your assumption. A lawsuit is pointless.
Wouldn't it just be easier to not buy it?
Buying and then suing sounds really kinda stupid to me.
Apple has offered every possible resolution exchange, repair or full refund. They have even offered free upgrades or compensation in the form of Apple Store products to some unhappy customers. Anyone who hasn't taken advantage of the remedies offered has only themselves to blame. They are free to buy alternative products, from Apple or elsewhere, if the one in question is unacceptable to them.
Any talk of lawsuits is risible and childish.
remeber? Shakespear? agrgument? eluded?
You need an education. Try alluded and Shakespeare for a start.
I would suggest you put this ahead of lawsuits in your order of priorities.
Are we talking about all the Imacs here or just the 27". I have not heard of these problems with the 21.5" Imacs so perhaps the title of the thread should have reflected this. Right now it sounds as though all of the new Imacs are bad which to my understanding just is not true.
Not even one half of one percent of iMacs have been reported as faulty.
If someone can say otherwise, show us evidence.
I'll Sue Ya......
Why don't we start a Class Action Lawsuit against people who start Class Action Lawsuits!
Well I went through 4 i7 iMacs. First faulty isight and yellowing. Second bad back light. Third bad backlight and yellowing. Fourth worst backlight out o them all.
I was told it was due to the LCD and having the brightness up full.. I have LCD TVs and they didn't have this issue though the specs were totally different but you would expect a newer model to be better..
Then I was told its due to the LED which may be the case but I have seen ones that do the "silvery grey blacks" and ones that don't.. so conclusion??? was it the iMac or just the type of screen?? I don't know some of the iMacs were worse than others..
Which ever it was it was not "the ultimate display" in my opinion.. and Apple?? Well I have bought over 10 machines from them and only the i7 has been a hassle, and Apple gave me a full refund and when I go to buy a new Mac (which I will one day) they are going to give me a gift for me being unhappy with their product..
Lawsuit??? There has definitely been issues but I think they can show that they have tried to keep the customer happy like the others said just don't buy it if you dont like it or get a refund. I think Apple will look at it and if they see a problem they will fix it for the update... Well I hope so, canny wait.........
Lawsuit? For what?
when I got a dud 21.5" iMac 2 months ago, I returned it for a refund. I'm quite happy with my current set up of 2009 20" iMac and 2010 13" MBP between the refurb iMac and my student discount, I only spent about $300 more for peripherals than the dud 21.5" iMac I returned.
All this said, I'm very disappointed that Apple rushed these out of the gate without serious testing. Yes, there will be duds in every generation but this seemed serious. In fact, I haven't heard anything this bad since the G1 iMacs that were either D.O.A. or died within weeks of purchase (as was the case with mine) 11 years ago.
I hope that Apple learns from this faux pas and does EVERYTHING they can to satisfy customers with these issues. And that they take greater care in how their computer products are built from the i-consumables to the Pros of every make. I love Apple's computers and I'd hate to see this be the start of a trend. A suit might make them more aware of this but I really don't think the case would win.
I applaud those who have had the patience to go through 6-7 current gen iMacs in hopes of getting the right one. I hope your issues are resolved, if they haven't already been. Lord knows, I had enough returning 3 machines, only 1 of which applies to said suit.